Customer Quality Representative

Aviagen Group; Alabama; On-site; USD 42,000 - 66,000; Full time

Job summary

Aviagen in Elkmont, Alabama is seeking a Customer Quality Representative to support placement and chick quality across the North Alabama/South Tennessee region. You will collaborate with Quality, Sales, Technical and Hatchery teams to ensure top customer service and product quality at placements.

The role requires travel up to 70% within AL, MS, NC, and a BS in Poultry Science or related field with poultry industry knowledge. Strong Excel/Office skills and excellent communication are essential.

Qualifications

• Bachelor of Science in Poultry Science or related field, or equivalent experience.
• Knowledge of hatchery operations or poultry industry.
• Strong computer skills with MS Excel, PowerPoint and Word.
• Self-motivated, disciplined and able to work unsupervised with flexible schedule.
• Excellent communication, organizational and interpersonal skills.
• Strong time management and ability to prioritize tasks.

Responsibilities

• Attend customer placements within AL, MS, NC area.
• Provide quality assurance support at customer placements.
• Communicate with Hatchery management and Technical teams on placement and chick quality.
• Develop strong relationships with customers and Aviagen teams.
• Write detailed trip reports after each placement.
• Travel up to 70% in assigned area; may travel to other regions.

Skills

Poultry Knowledge

Excel (Pivot Tables)

PowerPoint

Word

Communication

Time management

Conflict resolution

Education

Bachelor of Science in Poultry Science

Job description

Customer Quality RepresentativeWe use cookies to improve your experience, personalize content and ads, analyze our traffic, and provide social media features. By continuing to use our site, you consent to our use of cookies. You can manage your cookie preferences at any time. To learn more, please visit our Privacy Policy. https://www.aviagencareers.com/privacy-policy### Customer Quality RepresentativeApply: Elkmont, Alabama: Talladega, Alabama: Full time: Posted Today: JR102928**Job Description Summary:**We are seeking an outstanding individual to be a customer quality representative for placements of our day-old parent stock chicks. This position will work closely with multiple teams within Aviagen including Quality, Sales & Technical, and Hatchery management while providing quality support to our customer. This position will be based in the North Alabama / South Tennessee area and will report to Aviagen North America’s Customer Quality Manager.**Job Description:**Primary responsibilities will include:· Attend customer placements within assigned area (AL, MS, NC)· Provide quality assurance support at customer placements.· Communicate with Hatchery management and Technical managers regarding placement and chick quality observations.· Develop good working relationships with all customers and Aviagen Teams.· Write detailed trip reports after each placement.· Willing to travel up to 70% in assigned area; (AL, MS, NC) and occasionally attend placements in other regions.The ideal candidate will possess the following characteristics:· Bachelor of Science in Poultry Science or related field and/or relevant experience.· Knowledge of hatchery operations or the poultry industry.· Strong computer skills including Microsoft Excel (with Pivot Tables), PowerPoint, and Word.· Must be self-motivated and disciplined, and capable of working unsupervised along with the having a flexible and adaptable work schedule.· Have effective communication, organizational, interpersonal, and social skills.· Strong time management and organization with an emphasis on the ability to prioritize objectives and plan tasks· Must be able to effectively and professionally resolve conflict. Equal Employment Opportunity Aviagen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.### Why work here?We play a leading role in feeding the world's future generations. We bring smart, passionate people together and watch amazing things happen!### About UsWorking at Aviagen presents career opportunities that impact an industry. We encourage people to bring their experience and knowledge and help work on complex issues that will shape the future of the poultry industry. In an environment that promotes innovation and progressive approaches to problem solving, Aviagen is working today to be ready for what tomorrow may bring. Are you ready for the adventure?