Field Customer Quality Specialist - Poultry

Aviagen; Alabama; On-site; USD 42,000 - 66,000; Full time

Job summary

Aviagen in Elkmont, Alabama is seeking a Customer Quality Representative to support placement and chick quality across the North Alabama/South Tennessee region. You will collaborate with Quality, Sales, Technical and Hatchery teams to ensure top customer service and product quality at placements.

The role requires travel up to 70% within AL, MS, NC, and a BS in Poultry Science or related field with poultry industry knowledge. Strong Excel/Office skills and excellent communication are essential.

Qualifications

• Bachelor of Science in Poultry Science or related field, or equivalent experience.
• Knowledge of hatchery operations or poultry industry.
• Strong computer skills with MS Excel, PowerPoint and Word.
• Self-motivated, disciplined and able to work unsupervised with flexible schedule.
• Excellent communication, organizational and interpersonal skills.
• Strong time management and ability to prioritize tasks.

Responsibilities

• Attend customer placements within AL, MS, NC area.
• Provide quality assurance support at customer placements.
• Communicate with Hatchery management and Technical teams on placement and chick quality.
• Develop strong relationships with customers and Aviagen teams.
• Write detailed trip reports after each placement.
• Travel up to 70% in assigned area; may travel to other regions.

Skills

Poultry Knowledge

Excel (Pivot Tables)

PowerPoint

Word

Communication

Time management

Conflict resolution

Education

Bachelor of Science in Poultry Science

Job description

Aviagen in Elkmont, Alabama is seeking a Customer Quality Representative to support placement and chick quality across the North Alabama/South Tennessee region. You will collaborate with Quality, Sales, Technical and Hatchery teams to ensure top customer service and product quality at placements.

The role requires travel up to 70% within AL, MS, NC, and a BS in Poultry Science or related field with poultry industry knowledge. Strong Excel/Office skills and excellent communication are essential.