Field QC Supervisor – Safety, Compliance & Operations

Jobtailor; Chicopee (MA); On-site; USD 65,000 - 95,000; Full time

Job summary

Jobtailor seeks a WX QC Supervisor to manage field operations, overseeing 10-20 trucks and crews to ensure safety, efficiency, and a superior customer experience. You will supervise Mass Save activities, conduct safety and quality meetings, and maintain CRM and inspection records.

Ideal candidates hold a high school diploma, OSHA 30, and 2+ years Mass Save install experience, with strong organizational, communication, and MS Office/CRM skills.

Qualifications

• High school diploma or equivalent is required.
• Completion of HomeWorks University training is required or preferred.
• OSHA 30 certification is preferred.
• 2+ years Mass Save install experience or equivalent is required.
• Proficiency with Microsoft Office Suite and CRM software is required.
• Excellent verbal and written communication skills are essential.
• Ability to read, write and communicate effectively in English.

Responsibilities

• Manage field operations and 10-20 trucks ensuring safety and quality.
• Oversee Mass Save work and ensure project coverage and timely completion.
• Supervise 10-20 Crew Leads and enforce safety and quality standards.
• Conduct regular evaluations and provide management feedback.
• Monitor work quality and regulatory compliance.
• Conduct virtual site inspections and implement corrective actions.
• Run safety, compliance, and quality meetings with the team.
• Update CRM reports, cases, and truck inspections.
• Achieve weekly revenue, NPS, documentation, and quality targets.
• Complete daily closeout inspections and weekly truck inspections.

Skills

Strong organizational skills

Time management

Excellent verbal and written communic

CRM software proficiency

English reading/writing

Education

High school diploma or equivalent

HomeWorks University training

OSHA 30 certification

Tools

Microsoft Office Suite

CRM software

Job description

Jobtailor seeks a WX QC Supervisor to manage field operations, overseeing 10-20 trucks and crews to ensure safety, efficiency, and a superior customer experience. You will supervise Mass Save activities, conduct safety and quality meetings, and maintain CRM and inspection records.

Ideal candidates hold a high school diploma, OSHA 30, and 2+ years Mass Save install experience, with strong organizational, communication, and MS Office/CRM skills.