Wx QC Supervisor

HomeWorks Energy, Inc.; Holyoke (MA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid training

401k Retirement Plan with match

PTO with accrual schedule

Paid holiday schedule

Employee Assistance Program

Fast growth opportunities!

Job summary

HomeWorks Energy, Inc. is seeking a Quality Control (QC) Supervisor (Weatherization) to oversee field operations, ensure safety, and deliver excellent customer experiences across 10-20 trucks.

You will manage Mass Save work, supervise crew leads, conduct inspections, and run safety and quality meetings. This role is based in Holyoke, MA and offers full-time employment with a competitive compensation package.

Qualifications

• High school diploma or equivalent is required.
• HomeWorks university training completed.
• OSHA 30 certification required.
• Crew Lead and Lead Safe certifications are a plus.
• 2+ years of Mass Save install experience or equivalent.
• Proficient with Microsoft Office Suite and CRM software.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Fluent reading/writing in English.

Responsibilities

• Supervise a team and coordinate Mass Save work across 10–20 crews.
• Monitor quality and compliance with standards and regulations.
• Lead safety, compliance, and quality meetings weekly.
• Update CRM reports, inputs, and truck inspection data.
• Achieve weekly revenue, NPS, and quality targets.
• Perform daily closeout inspections and weekly truck checks.
• Handle material orders for financial compliance.

Skills

Communication skills

English proficiency

Organizational skills

Time management

Microsoft Office

CRM software

Education

High school diploma or equivalent

HomeWorks university training

OSHA 30 certification

Crew Lead certification

Lead Safe certification

Tools

Microsoft Office Suite

CRM software

Job description

Quality Control (QC) Supervisor (Weatherization)

Position Type: Full-time, salaried position.

Compensation: $70,000 - $85,000 Annual Salary + potential for up to 10% discretionary annual bonus

Job Summary

The WX QC Supervisor is responsible for compliance, safety and management of 10-20 trucks and the day-to-day operations in the field, ensuring adherence to safety protocols and a great customer experience.

Essential Functions

• Team Supervision:
  • Manage Mass Save work and ensure adequate coverage and timely completion of projects.
  • Supervise the activities of 10-20 Crew Leads, ensuring optimal productivity and adherence to Mass Save and company best practice for safety and quality.
  • Conduct regular evaluations, provide feedback to management, and ensure crews receive proper training.
• Quality Assurance and Compliance:
  • Monitor work quality and ensure compliance with industry standards and regulatory requirements.
  • Conduct virtual site inspections to assess workmanship, identify areas for improvement, and implement corrective actions as necessary.
  • Ensure adherence to safety protocols and promote a culture of safety among field crew.
  • Complete safety and compliance checks on trucks and equipment weekly.
  • Run safety, compliance, and quality meetings with the team.
• Administrative:
  • Update Customer Relationship Management (CRM) software reports, cases, inputs, and truck inspections.
  • Achieve weekly revenue, NPS, documentation, and quality targets.
  • Complete daily closeout inspections.
  • Complete truck inspections weekly.
  • Receive material orders for financial compliance
• Perform additional tasks as required.

Education & Experience

• Requires a high school diploma or equivalent.
• Completion of HomeWorks university training.
• Crew Lead and Lead Safe certifications a plus.
• Obtain OSHA 30 certification.
• 2+ years of Mass Save install experience or equivalent.
• Proficient with Microsoft Office Suite and Customer Relationship Management (CRM) software.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Requires proficiency in reading, writing, and communicating in English.

Perks/Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid training
• 401k Retirement Plan with match
• PTO with accrual schedule
• Paid holiday schedule
• Employee Assistance Program
• Fast growth opportunities!

Supervisory Responsibilities

This is a supervisory role that may include overseeing and managing a team or department.

Work Environment

• Office Environment: This position is primarily based in an open office environment with typical office conditions; however, may occasionally be required to perform job duties outside the typical office setting.
• Warehouse Environment: This position is based in a warehouse, which serves as a base for many of our operations and includes equipment and material storage areas.

Physical Demands

Requires sitting at a desk for long periods of time, performing tasks on a computer, the ability to move within the office to attend meetings, access equipment, or interact with colleagues.

Equal Opportunity Employer

At HomeWorks Energy, we celebrate diversity, inclusion, and collaboration. As an Equal Opportunity Employer, we do not discriminate against race, color, religion, national origin, sex, age, gender identity, or expression, sexual orientation, physical or mental disability, veteran status, or any other applicable characteristics. All employment decisions are based on qualifications, skills, and experiences needed to successfully perform the job.