Field Property Claims Specialist - Xactimate Pro

Western Mutual Insurance Group; California; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company car

401k Plan

Profit Sharing Plan

Bonus Plan

Job summary

Western Mutual Insurance Company in California is seeking a Field Property Claim Representative for the San Bernardino area. You will inspect, investigate, evaluate, and settle property claims from inception to close while delivering excellent customer service.

Requires a minimum of 3 years’ experience adjusting homeowners claims, proficiency with Xactimate, and the ability to work independently or in a team. A Bachelor's degree is preferred and bilingual English/Spanish is a plus.

Qualifications

• Minimum 3 years of property claims adjusting experience.
• Experience with Xactimate is required.
• Experience with contents claims and vendors is preferred.
• Bilingual English/Spanish a plus.
• Valid driver’s license required.

Responsibilities

• Inspect, investigate, evaluate, and settle property claims from inception to close.
• Provide excellent and prompt customer service and respond to customers.
• Explain policy coverage and claim processes clearly to customers.
• Adhere to company claim handling procedures and regulators.
• Work independently and also collaborate with team when needed.

Skills

Property claims adjustment

Negotiation

Written & verbal communication

Independent work

Education

Bachelor's degree preferred

Tools

Xactimate

Job description

Western Mutual Insurance Company provides homeowners insurance throughout the Southwestern United States. We have over 80 years of experience in providing excellent customer service and we continue to grow. We are rated A (Excellent) by A.M.Best Company and have been named among the Top 50 Property Casualty Insurers in the country by Ward’s.

We have an immediate opening for a Field Property Claim Representative for the San Bernardino, CA area.

The claim representative will be responsible for inspecting, investigating, evaluating, and settling property claims from inception to close. Responsibilities include but are not limited to providing excellent and prompt customer service and customer response; knowing and effectively explaining policy coverage and claim processes; must understand and comply with company claim handling procedures as well as applicable department of insurance regulations; must present him/herself in a professional manner, must have a successful track record of working independently.

Candidate must have a minimum of 3 years’ experience adjusting property insurance claims with an emphasis on homeowners claims, experience with automated claim systems as well as thorough knowledge of Xactimate. Experience handling contents claims, taking recorded statements and working with contractors and vendors is also required.

Candidate must possess excellent negotiation skills and professional written and verbal communication skills, be able to have the confidence and knowledge to make coverage decisions, and be able to work independently as well as within a team.

The position requires making roof and other property inspections which require carrying, setting up, and climbing a ladder.

Knowledge of and Experience with Xactimate is required.

A Bachelors degree is preferred.

Bilingual - English/Spanish speaking a plus.

Must have a good driving record.

We offer a competitive salary and a full benefits package including a Company Car, 401k Plan, Profit Sharing Plan and Bonus Plan.

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