Field Property Claim Representative

Western Mutual Insurance Group; Gilbert (AZ); Presencial; USD 55.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company Car

401k Plan

Profit Sharing Plan

Bonus Plan

Descripción de la vacante

Western Mutual Insurance Company in Gilbert, AZ, is seeking a Field Property Claim Representative to inspect, investigate and settle homeowners claims from inception to close. The ideal candidate has at least 3 years of property claims experience, proficiency with Xactimate, and strong negotiation and communication skills; a good driving record is implied by the role.

A Bachelor's degree is preferred, and bilingual English/Spanish is a plus.

Formación

• Minimum 3 years of experience adjusting property claims (homeowners).
• Experience with Xactimate and automated claim systems.
• Ability to inspect roofs and other property, including ladder work.
• Strong negotiation and communication skills; ability to work independently.
• Bilingual English/Spanish a plus.

Responsabilidades

• Inspect, investigate, evaluate, and settle property claims from inception to close.
• Provide excellent and prompt customer service and responses; explain policy coverage and claim processes.
• Follow company claim procedures and regulatory requirements; maintain professional conduct.
• Coordinate with contractors and vendors as needed.

Conocimientos

Negotiation

Written communication

Verbal communication

Independent work

Educación

Bachelor's degree (preferred)

Herramientas

Xactimate

Descripción del empleo

Western Mutual Insurance Company provides homeowners insurance throughout the Southwestern United States. We have over 80 years of experience in providing excellent customer service and we continue to grow. We are rated A (Excellent) by A.M.Best Company and have been named among the Top 50 Property Casualty Insurers in the country by Ward’s.

We have an immediate opening for a Field Property Claim Representative for the Gilbert AZ area.

The claim representative will be responsible for inspecting, investigating, evaluating, and settling property claims from inception to close. Responsibilities include but are not limited to providing excellent and prompt customer service and customer response; knowing and effectively explaining policy coverage and claim processes; must understand and comply with company claim handling procedures as well as applicable department of insurance regulations; must present him/herself in a professional manner, must have a successful track record of working independently.

Candidate must have a minimum of 3 years’ experience adjusting property insurance claims with an emphasis on homeowners claims, experience with automated claim systems as well as thorough knowledge of Xactimate. Experience handling contents claims, taking recorded statements and working with contractors and vendors is also required.

Candidate must possess excellent negotiation skills and professional written and verbal communication skills, be able to have the confidence and knowledge to make coverage decisions, and be able to work independently as well as within a team.

The position requires making roof and other property inspections which require carrying, setting up, and climbing a ladder.

Knowledge of and Experience with Xactimate is required.

A Bachelors degree is preferred.

Bilingual - English/Spanish speaking a plus.

Must have a good driving record.

We offer a competitive salary and a full benefits package including a Company Car, 401k Plan, Profit Sharing Plan and Bonus Plan.

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