Field Property Claims Specialist

Hartford; Los Angeles (CA); On-site; USD 66,000 - 98,000; Full time

Job summary

The Hartford in Los Angeles, CA is seeking an Outside Claims Representative to manage property claims across field, local territory, and catastrophe deployments. You will inspect properties, assess damages, and coordinate with vendors and claim partners.

The role requires strong customer service, licensing readiness, and willingness to deploy nationwide for extended periods as needed.

Qualifications

• College degree or relevant work experience.
• Experience in property claims, construction, field adjusting or catastrophe response.
• Strong customer service, communication, negotiation, critical thinking, and organizational skills.
• Willingness to deploy for nationwide catastrophe operations (10–14 days, extended deployments possible).
• Property & Casualty adjuster licenses or ability to obtain them within 30 business days.

Responsibilities

• Proactively manage assigned property claims from inspection through damage resolution.
• Perform residential and business property inspections (field, virtual, local, or catastrophe deployment).
• Review claim information to prepare for inspection and damage evaluation.
• Prepare accurate estimates, document findings, and manage supplements.
• Own damage-related activity and coordination with vendors and claim partners.
• Support clear ownership, compliant communications, and timely claim resolution.
• Utilize approved vendors and resources to support quality outcomes and expense management.
• Maintain flexibility to support local territory work and catastrophe response.

Skills

Customer service

Communication

Negotiation

Critical thinking

Organizational skills

Deployment readiness

Education

College degree or relevant experience

Tools

Xactimate

Microsoft Office

Job description

The Hartford in Los Angeles, CA is seeking an Outside Claims Representative to manage property claims across field, local territory, and catastrophe deployments. You will inspect properties, assess damages, and coordinate with vendors and claim partners.

The role requires strong customer service, licensing readiness, and willingness to deploy nationwide for extended periods as needed.