Outside Claims Pro: Catastrophe Response & Property Repair

Hartford

New York (NY)

On-site

USD 66,000 - 98,000

Full time

7 days ago

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Job summary

The Hartford is seeking an Outside Claim Representative to provide property-damage expertise across personal and business claims, including field, local territory, virtual, and catastrophe deployments. You will manage claims from inspection to resolution, coordinating with customers, vendors, and claim partners to ensure accurate and timely outcomes.

Responsibilities include inspections, estimates with Xactimate, documentation, and prompt payments.

Qualifications

College degree or relevant work experience.
Experience in property claims, construction, field adjusting, estimating, catastrophe response or Xactimate preferred.
Strong customer service, communication, negotiation, critical thinking, and organizational skills.
Licensing: must obtain and maintain required Property & Casualty Adjuster licenses; licensing exams within 30 business days.

Responsibilities

Proactively manage assigned property claims from inspection through damage resolution.
Perform residential and business property inspections (field, virtual, local territory, or catastrophe deployment).
Prepare accurate estimates, document findings, manage supplements, and issue payments when appropriate.
Own damage-related activity and supplements; coordinate with Inside Claim Reps and vendors for quality outcomes.