Property Claims Field Specialist – Catastrophe Response

Hartford; California; Presencial; USD 66.000 - 98.000; Tempo integral

Resumo da vaga

The Hartford is hiring an Outside Claims Representative to manage property claims across multiple markets, including Denver, LA, DC, Las Vegas, Minneapolis, and NYC. This role involves field, virtual and catastrophe deployments, requiring ownership, customer focus, and collaboration with Inside Claim Representatives.

Responsibilities include inspecting damages, preparing estimates with Xactimate, reviewing policy details, coordinating with vendors, and guiding claims to timely resolution while

Qualificações

• College degree and/or relevant work experience.
• Experience in property claims, construction, field adjusting, estimating or Xactimate preferred.
• Strong customer service, communication, negotiation, critical thinking and organizational skills.
• Ability to manage competing priorities and handle challenging conversations.
• Licensing: obtain and maintain Property & Casualty Adjuster licenses; exams within 30 business days after training.
• Maintain a valid driver's license and driving record per company requirements.

Responsabilidades

• Proactively manage assigned property claims from inspection through resolution.
• Perform inspections (field, virtual, local territory, or catastrophe deployment) and evaluate damages.
• Prepare accurate estimates, document findings, manage supplements, and issue payments when appropriate.
• Partner with Inside Claim Representatives to support ownership, handoffs and compliance.
• Utilize approved vendors to support quality outcomes and expense management.
• Maintain flexibility to support local territory work and catastrophe response.

Conhecimentos

Customer service

Communication

Negotiation

Critical thinking

Organizational skills

Team collaboration

Formação

College degree or equivalent experience

Ferramentas

Xactimate

Microsoft Office

Descrição da vaga

The Hartford is hiring an Outside Claims Representative to manage property claims across multiple markets, including Denver, LA, DC, Las Vegas, Minneapolis, and NYC. This role involves field, virtual and catastrophe deployments, requiring ownership, customer focus, and collaboration with Inside Claim Representatives.

Responsibilities include inspecting damages, preparing estimates with Xactimate, reviewing policy details, coordinating with vendors, and guiding claims to timely resolution while