Field Property Claims Adjuster – Own End-to-End Claims

American Modern Insurance Group; Pittsburgh (Allegheny County); Presencial; USD 60.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company car

Health and life insurance benefits

Paid time off (PTO)

401(k) retirement plan

Descripción de la vacante

American Modern Insurance Group, a Munich Re company, is seeking a Property Field Adjuster to manage residential claims end-to-end in Butler, PA. You will inspect damages, develop estimates, and guide homeowners through the claims process, from first notice of loss through resolution.

You will conduct on-site evaluations, review policy details, negotiate with contractors, and maintain comprehensive claim documentation.

Formación

• Experience inspecting property damage and determining the appropriate scope of repairs.
• Knowledge of residential construction, including manufactured homes.
• Experience using property estimating platforms such as Cotality, Xactimate, or Symbility.
• Ability to review contractor estimates and negotiate repair scopes, pricing differences, and supplemental requests.
• Strong customer service and communication skills, especially with homeowners during stressful situations.
• Sound judgment and the ability to make timely, well-supported claim decisions.
• Strong organization and time-management skills, with the ability to manage an active field-based claims inventory.
• Comfort using mobile technology and claim-management systems in the field.
• Valid driver’s license and acceptable driving record.

Responsabilidades

• Own residential property claims from first notice of loss through final resolution.
• Conduct on-site inspections to evaluate property damage, determine the scope of loss, and document findings.
• Review policy information and conduct thorough investigations to make timely, well-supported coverage decisions.
• Prepare accurate repair estimates using Cotality.
• Communicate directly with homeowners throughout the claim, clearly explaining findings, coverage decisions, and next steps.
• Review contractor estimates and negotiate repair costs, scope differences, and supplemental claim requests.
• Work with homeowners, contractors, agents, vendors, and internal partners to resolve claims efficiently.
• Maintain complete, accurate, and timely claim documentation.
• Manage multiple active claims, inspections, follow-ups, and deadlines.
• Participate in catastrophe duty as needed. CAT assignments may occur throughout the United States and can last up to four weeks.

Conocimientos

Customer service

Communication

Time management

Organization

Driving

Herramientas

Cotality

Xactimate

Symbility

Descripción del empleo

American Modern Insurance Group, a Munich Re company, is seeking a Property Field Adjuster to manage residential claims end-to-end in Butler, PA. You will inspect damages, develop estimates, and guide homeowners through the claims process, from first notice of loss through resolution.

You will conduct on-site evaluations, review policy details, negotiate with contractors, and maintain comprehensive claim documentation.