Field Property Claims Adjuster - Own End-to-End Claims

Munich Re Group; Pittsburgh (Allegheny County); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Company car

Paid time off (24 days + anniversaries

Life insurance

Disability insurance

Tuition assistance

Job summary

American Modern Insurance Group, a Munich Re company, is seeking a Property Field Adjuster for Butler, PA. You will manage residential property claims from first notice of loss through resolution, conducting on-site inspections and guiding homeowners through the process with clear, compassionate service.

You’ll review policy details, determine coverage, and develop accurate repair estimates using Cotality, Xactimate, or Symbility, coordinating with homeowners, contractors, and vendors in a

Qualifications

• Property claims adjusting, construction, restoration, estimating, or related experience.
• Experience inspecting property damage and determining the appropriate scope of repairs.
• Knowledge of residential construction, including manufactured and mobile homes.
• Experience using a property estimating platform such as Cotality, Xactimate, or Symbility.
• Ability to review contractor estimates and negotiate repair scopes, pricing differences, and supplemental requests.
• Strong customer service and communication skills, particularly when working with homeowners during stressful situations.
• Sound judgment and the ability to make timely, well-supported claim decisions.
• Strong organization and time-management skills, with the ability to manage an active field-based claims inventory.
• Comfort using mobile technology and claim-management systems in the field.
• Valid driver's license and acceptable driving record.
• Applicants requiring employer sponsorship of a visa will not be considered for this position.

Responsibilities

• Own residential property claims from first notice of loss through final resolution.
• Conduct on-site inspections to evaluate property damage, determine the scope of loss, and document findings.
• Review policy information and conduct thorough investigations to make timely, well-supported coverage decisions.
• Prepare accurate repair estimates using Cotality.
• Communicate directly with homeowners throughout the claim, clearly explaining findings, coverage decisions, and next steps.
• Review contractor estimates and negotiate repair costs, scope differences, and supplemental claim requests.
• Work with homeowners, contractors, agents, vendors, and internal partners to resolve claims efficiently.
• Maintain complete, accurate, and timely claim documentation.
• Manage multiple active claims, inspections, follow-ups, and deadlines.
• Participate in catastrophe duty as needed. CAT assignments may occur throughout the United States and can last up to four weeks.

Skills

Property claims experience

Construction knowledge

Customer service

Time management

Communication skills

Driver's license

Tools

Cotality

Xactimate

Symbility

Job description

American Modern Insurance Group, a Munich Re company, is seeking a Property Field Adjuster for Butler, PA. You will manage residential property claims from first notice of loss through resolution, conducting on-site inspections and guiding homeowners through the process with clear, compassionate service.

You’ll review policy details, determine coverage, and develop accurate repair estimates using Cotality, Xactimate, or Symbility, coordinating with homeowners, contractors, and vendors in a