Field Property Claims Adjuster - Charlotte, NC

SageSure; Charlotte (NC); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Field Property Claims Adjuster, where you'll leverage your investigative and estimation skills to provide exceptional service in a dynamic team environment. You'll assess claims, partner with external parties, and support catastrophe responses, all while helping policyholders return to pre-loss condition. With a focus on innovation and customer satisfaction, this role offers a unique opportunity to make a meaningful impact in the insurance industry. If you're ready to thrive in a supportive culture that values diversity and inclusion, we want to hear from you!

Benefits

Tuition Reimbursement

Wellness Allowance

Paid Volunteer Time Off

Matching 401K Plan

Qualifications

• 3+ years of field property claims experience required.
• Claims Connect/Symbility estimating experience preferred.

Responsibilities

• Scope and estimate first party homeowners and commercial claims.
• Investigate and evaluate coverage and damage issues.

Skills

Field Property Claims Experience

Claims Connect/Symbility Estimating

Excellent Communication Skills

Organizational Abilities

Empathetic Interpersonal Skills

Education

Bachelor's Degree

Tools

Claims Connect

Symbility

Job description

Overview:

If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we're hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Field Property Claims Adjuster. You will play a vital role in providing an outstanding customer experience by leveraging investigative and estimation skills to handle a variety of homeowner claims in a high energy team environment. You will travel to loss sites to conduct damage and coverage assessments and, when appropriate, write estimates for repairs. As a member of the SageSure Field Claims Team you'll have the opportunity to play a meaningful role in helping our policyholders get back to pre-loss condition. If you're interested in joining our growing Claims team, we'd love to hear from you.

What you'd be doing:

Scope and estimate first party homeowners and commercial claims.
• Investigate and evaluate coverage and damage issues, communicating your findings to customers.
• Partner with external parties (contractors, public adjusters, attorneys, etc.) and internal business partners to handle complex claims.
• Identify suspicious losses, recommending SIU review and assist in such investigations, when necessary.
• Handle claims in compliance with all applicable regulations and internal processes.
• Support catastrophe response as needed, to include potential overtime and deployment.
• Any other duties needed to help drive our purpose and fulfill our values

We're looking for someone who has:

3+ years of field property claims experience
Claims Connect/Symbility estimating experience, including large loss estimation
Excellent written and verbal communication skills
Strong organizational abilities
Empathetic interpersonal skills
Adjuster licensed in home state or holds a non-resident license if license not required; meets requirements for licensing in additional states as needed

Highly preferred candidates also have:

Large/Complex loss estimating and claims handling experience
• Bachelor's degree
• Experience in catastrophe-focused environments
• Professional designations

About the Claims team at SageSure:

On SageSure's Claims team, you'll be doing more than investigating and resolving losses. From the ground up, you'll be pioneering a best-in-class claims handling approach that leverages transformative technology to support our customers, agents and employees. As a part of this customer-focused, process-oriented team you will be the face of SageSure, helping our policyholders through some of their most trying times. Whether you hold a formal leadership role or are a key team player, you'll coach, mentor and engage with those around you in ways that bring out the best in people and effect change.

You can easily distill complex processes in ways those outside the industry can understand and know the importance of aligning communication tools to customer preferences. You thrive on setting and exceeding expectations, and know building relationships, not completing transactions, is the heart of the insurance business.

About SageSure:

Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed markets in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $1.9 billion of inforce premium and helps protect 640,000 policyholders.

SageSure has more than 1000 employees working remotely or in-office across nine offices: Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington.

SageSure offers generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.

SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.

Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.