Field Production Lead - Roofing & Quality Control

Bartlett Roofing; Spokane (WA); On-site; USD 70,000 - 85,000; Full time

Job summary

Bartlett Roofing in Spokane Valley, WA seeks an Assistant Production Manager to lead daily field operations and support the Production Manager. The role involves supervising field employees, ensuring quality control, and handling customer concerns on active projects.

Ideal candidates bring 3+ years in roofing/construction, strong leadership and communication skills, and the ability to manage multiple tasks in a dynamic environment.

Qualifications

• 3+ years in roofing, construction, production, field operations, or related industry.
• Experience leading field employees or crews.
• Knowledge of roofing installation, repairs, quality control, and safety.
• Strong organizational and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience using CRM systems.
• Valid driver’s license and clean driving record.
• Ability to access roofs and work outdoors in varying weather.

Responsibilities

• Lead daily field operations for quality control and repair activities.
• Directly supervise Quality Control Representatives, Repair Technicians, and other field staff.
• Assign work, monitor progress, and adjust field coverage based on capacity.
• Coach employees with regular feedback and address performance or quality concerns.
• Review inspections and job documentation for accuracy and completion.
• Identify recurring quality issues and implement preventive solutions.
• Coordinate repair work and ensure timely homeowner communication.
• Assist with customer escalations and provide leadership support as needed.
• Monitor proper use of company vehicles, tools, and materials.
• Provide backup support for scheduling, permitting, and project closeout.

Skills

Hands-on leadership

Field operations

Quality control

Problem-solving

Communication skills

CRM experience

Tools

CRM systems

Job description

Bartlett Roofing in Spokane Valley, WA seeks an Assistant Production Manager to lead daily field operations and support the Production Manager. The role involves supervising field employees, ensuring quality control, and handling customer concerns on active projects.

Ideal candidates bring 3+ years in roofing/construction, strong leadership and communication skills, and the ability to manage multiple tasks in a dynamic environment.