Field Product Specialist — Agriculture Tech & Support

Red E, LLC; Fargo (ND); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401K Retirement Plan with Company Map

Health, Dental, & Vision Insurance

Life and Disability Insurance

Relocation Assistance

Job summary

Red E, LLC seeks a Product Specialist to act as the technical product expert in North Dakota and surrounding areas. You will support customers, dealers, and sales with field-based demonstrations, setup, and troubleshooting to optimize Red E equipment.

You will travel frequently across the Midwest, conducting clinics, evaluations, and training, while collaborating with engineering and service teams to improve products and customer ownership experiences.

Qualifications

• Associate or bachelor degree in agriculture, diesel tech, engineering, mechanics, or related field.
• 3+ years with agricultural equipment, farming operations, dealerships, field service, or technical sales.
• Strong mechanical aptitude; ability to troubleshoot mechanical, hydraulic, electrical, and control-system issues.
• Valid driver's license; Class A CDL preferred; ability to travel frequently.
• Reliable, detail-oriented, self-motivated, and capable of independent work in a field-based environment.

Responsibilities

• Develop expert knowledge of Red E products, equipment, technologies, and applications.
• Provide field-based technical support to customers, dealers, and sales personnel.
• Assist with product setup, calibration, operation, troubleshooting, and optimization.
• Diagnose technical issues with service and engineering collaboration.
• Support customers during critical planting, application, tillage, and harvest periods.
• Plan and conduct product demonstrations, customer clinics, and training events.
• Explain features, applications, ROI considerations, and competitive advantages.
• Support sales in identifying solutions that fit customer operations.
• Develop and deliver hands-on training for customers and dealers.
• Create setup instructions, troubleshooting resources, and operator guidance documents.
• Gather customer feedback on performance, reliability, usability, and needs.
• Coordinate field testing, product evaluations, and pre-production trials.
• Build relationships with growers, dealers, and industry contacts.
• Represent Red E at trade shows, field days, and industry meetings.
• Ensure work is safe, efficient, and high quality; maintain organized practices.

Skills

Associate degree

Bachelor's degree

Three+ years experience

Strong mechanical aptitude

Troubleshoot field issues

Travel frequently

Valid driver's license

CDL-A preferred

Self-motivated

Tools

Field service tools

Job description

Red E, LLC seeks a Product Specialist to act as the technical product expert in North Dakota and surrounding areas. You will support customers, dealers, and sales with field-based demonstrations, setup, and troubleshooting to optimize Red E equipment.

You will travel frequently across the Midwest, conducting clinics, evaluations, and training, while collaborating with engineering and service teams to improve products and customer ownership experiences.