Field Tech & Product Expert — Agriculture

Red E, LLC; Wichita (KS); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401K with company match

Health, Dental, & Vision Insurance

Life & Disability Insurance

Paid Time Off

Job summary

Red E, LLC seeks a Product Specialist to serve as the technical product expert in the Midwest field. You will support customers, dealers, and sales with product demonstrations, setup, and troubleshooting while collaborating with engineering and service teams.

The role requires frequent travel, field work, and the ability to operate equipment and provide hands-on training to customers and dealers. Relocation not required, base in Fargo or Wichita, with a focus on delivering high-quality customer

Qualifications

• Associate or higher degree in agriculture, diesel technology, engineering, mechanics, or related field or equivalent experience.
• Three+ years of experience with agricultural equipment, farming operations, equipment dealerships, product support, field service, or technical sales.
• Strong mechanical aptitude and ability to troubleshoot mechanical, hydraulic, electrical, and control-system issues.
• Valid driver's license with acceptable driving record; Class A CDL preferred.
• Willingness to travel frequently across the assigned territory.

Responsibilities

• Develop expert knowledge of Red E products, equipment, technologies, and applications.
• Provide field-based technical support to customers, dealers, and sales personnel.
• Assist with product setup, calibration, adjustment, operation, troubleshooting, and performance optimization.
• Diagnose mechanical, hydraulic, electrical, and control-system issues in collaboration with service and engineering teams.
• Support customers during critical planting, application, tillage, and harvest periods.
• Plan and conduct product demonstrations, customer clinics, and training events.
• Explain product features, applications, competitive advantages, and ROI considerations.
• Support sales personnel in identifying solutions that best fit customer operations and equipment needs.
• Develop and deliver hands-on training for customers and dealers.
• Create and maintain setup instructions, troubleshooting resources, training materials, and operator guidance documents.
• Gather and communicate customer feedback regarding product performance, reliability, usability, and customer needs.
• Coordinate field testing, product evaluations, and pre-production trials.
• Build relationships with growers, dealers, agricultural organizations, and industry contacts.
• Represent Red E professionally at trade shows, field days, customer events, and industry meetings.
• Ensure work is completed safely, efficiently, and to a high-quality standard.
• Maintain accurate and organized work practices.
• Maintain a clean, safe, and professional work environment.

Skills

Mechanical aptitude

Troubleshooting

Customer service

Communication

Driver's license

CDL (Class A)

Education

Associate or bachelor’s degree in agr, diesel tech, eng, mechanics

Tools

CDL (Class A)

Job description

Red E, LLC seeks a Product Specialist to serve as the technical product expert in the Midwest field. You will support customers, dealers, and sales with product demonstrations, setup, and troubleshooting while collaborating with engineering and service teams.

The role requires frequent travel, field work, and the ability to operate equipment and provide hands-on training to customers and dealers. Relocation not required, base in Fargo or Wichita, with a focus on delivering high-quality customer