Senior Process Support Engineer – Semiconductor Equipment

Applied Materials, Inc.; Hillsboro (OR); On-site; USD 128,000 - 176,000; Full time

Job summary

Applied Materials, Inc. in Hillsboro, OR is seeking a Process Support Engineer IV to guide products through their lifecycle, provide high-visibility customer support, and collaborate with R&D to develop and qualify new processes.

You will work across technologies such as Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal and Implant, performing data analysis, DOEs, and root-cause investigations while supporting customers on-site and

Qualifications

• Minimum 7 years in Semiconductor Capital Equipment or similar high-tech industry.
• Bachelor’s Degree in STEM field.
• Preferred 5+ years’ experience in Applications or Process Engineering.
• Willingness to travel up to 25% (Travel: Yes).

Responsibilities

• Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
• When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
• Checks and approves operational quality of system equipment.
• Instructs customers in the operation and maintenance of the system.
• Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• Knowledge of 3 or more processes on 1 or more technologies

Skills

Customer liaison

On-site installation

Process optimization

Troubleshooting

Data analysis

Education

Bachelor's degree in STEM

Job description

Applied Materials, Inc. in Hillsboro, OR is seeking a Process Support Engineer IV to guide products through their lifecycle, provide high-visibility customer support, and collaborate with R&D to develop and qualify new processes.

You will work across technologies such as Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal and Implant, performing data analysis, DOEs, and root-cause investigations while supporting customers on-site and