Field Printer Technician — Travel & Troubleshooting Pro

Ricoh; Addison (IL); On-site; USD 82,656,000 - 86,789,000; Full time

Benefits offered by this job

Mileage Reimbursement

Job summary

Ricoh is hiring a Field Services Technician in Addison, IL. You will travel to customer sites, diagnose, repair, install, and maintain commercial printers and copiers, and provide proactive maintenance.

You’ll document work, deliver friendly service, and handle on-site support in a dynamic field environment. Valid driver’s license and reliable vehicle required; ability to travel throughout the territory and lift equipment.

Qualifications

• Experience in equipment repair, field service, or similar hands-on work.
• Strong mechanical or electrical troubleshooting skills.
• Enjoys working independently and solving problems.
• Comfortable working directly with customers.

Responsibilities

• Travel to customer sites across the local area.
• Diagnose, repair, install, and maintain commercial printers and copiers.
• Perform preventative maintenance and equipment setup.
• Troubleshoot mechanical, electrical, and hardware issues.
• Deliver friendly, professional customer service.
• Document completed work and service activities.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Field service

Customer service

Automotive repair

Tools

Printers

Copiers

Job description

Ricoh is hiring a Field Services Technician in Addison, IL. You will travel to customer sites, diagnose, repair, install, and maintain commercial printers and copiers, and provide proactive maintenance.

You’ll document work, deliver friendly service, and handle on-site support in a dynamic field environment. Valid driver’s license and reliable vehicle required; ability to travel throughout the territory and lift equipment.