Field Printer Technician | Client-Focused Troubleshooter

Novatech; Lafayette, Northern (LA, KY); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, prescription, dental, vision,

Life insurance and other supplemental

401(k) with company match

Paid time off and holidays

Wellness stipend $300/year

Employee recognition programs

Job summary

Novatech is seeking a Field Service (Printer) Technician to support clients in Lafayette, LA and surrounding areas. You will diagnose, repair, and maintain office equipment while building strong client relationships and collaborating with dispatchers and managers.

Ideal candidates have at least 2 years copier servicing experience, familiarity with Canon/Konica Minolta/HP/Xerox devices, and a valid driver’s license. Competitive compensation and comprehensive benefits are offered.

Qualifications

• Minimum 2 years hands-on experience servicing copiers.
• Experience working with Canon, Konica Minolta, HP and/or Xerox office products.
• CompTIA A+ or Network+ certifications a plus.
• Valid driver’s license required.

Responsibilities

• Provide technical diagnostics and repair to existing client accounts.
• Perform preventative maintenance and repair services on office equipment.
• Maintain a rapport with clients by examining complaints and suggesting viable solutions.
• Document service and installation actions by entering data and completing reports.
• Collaborate with dispatchers, service managers and other customer service staff.
• Update job knowledge by participating in educational opportunities and reading professional publications.

Tools

Canon printers

Konica Minolta printers

HP printers

Xerox printers

CompTIA A+ or Network+

Job description

Novatech is seeking a Field Service (Printer) Technician to support clients in Lafayette, LA and surrounding areas. You will diagnose, repair, and maintain office equipment while building strong client relationships and collaborating with dispatchers and managers.

Ideal candidates have at least 2 years copier servicing experience, familiarity with Canon/Konica Minolta/HP/Xerox devices, and a valid driver’s license. Competitive compensation and comprehensive benefits are offered.