Field Premium Auditor

icwgroup; United States; Hybrid; USD 65,000 - 90,000; Full time

Job summary

ICW Group in the United States is seeking a Field Premium Auditor to perform in-field audits, determine exposures, and apply company standards with a focus on accuracy and customer service.

Ideal candidates have a degree in accounting or business, 1–2 years of premium audit experience, and a valid driver's license. Travel up to 25% may be required. This role blends fieldwork with collaborative office work across multiple regions.

Qualifications

• Bachelor's degree in Accounting, Business or related field.
• 1–2 years of related premium audit experience.
• Valid driver's license required.

Responsibilities

• Conduct field premium audits for organizational accounts.
• Review and summarize payroll records and classifications.
• Provide excellent customer service throughout the audit process.
• Coordinate with insureds, agents, and reviewers.
• Stay current on industry standards and regulatory guidance.

Skills

Premium audits

In-depth financial analysis

Customer service

Regulatory knowledge

Education

Bachelor's degree in Accounting/Business or related field

Tools

NCCI

WCRIB

Payroll systems

Job description

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for the twelfth consecutive year in a row and for the 20th time overall as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here!

PURPOSE OF THE JOB

The purpose of the Field Premium Auditor is to conduct insurance premium audits in the field to determine the actual exposures and premium to be charged for policy coverages. This role will audit policyholder's records and apply rules and company standards. This position exists to ensure accurate and efficient field audits while providing excellent customer service.

Looking for candidates in Northern California near Sacramento and Pleasanton.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs audits in the field for organizational accounts and resolves applicable disputes.
• Conducts timely and accurate premium and service audits examining financial records pertaining to stated premium base.
• Manages audits of various sizes and complexity, partnering with mentor or supervisor on more complex accounts.
• Delivers excellent customer service for the entire audit experience.
• Resolves technical issues with reviewers, underwriters, and agents.
• Communicates with customers, agents, and external constituencies throughout audit.
• Connects with insureds, agents, and company personnel to communicate and provide audit findings and ensure understanding of the change in premium exposures.
• Clarifies status of voluntary and physical audits by contacting insureds, as needed.
• Consults with NCCI/WCIRB and other independent bureaus regarding classification and technical issues.
• Presents status of audit inventory on a regular basis to management.
• Keeps current on information relative to premium auditing through internal and external resources.
• Partners with customers to ensure a professional and expeditious audit.
• Examines policyholder's payroll records and operations.
• Records and summarizes proper payroll and classification used to determine premium.
• Implements an analysis of insured's business operations to determine appropriate classifications and exposures.

SUPERVISORY RESPONSIBILITIES

This role does not have supervisory responsibilities.

EDUCATION AND EXPERIENCE

Bachelor's degree from four-year college or university required with a major or emphasis in Accounting, Business or related field or equivalent combination of education and experience. Minimum 1-2 year of related experience and/or training in premium audit required.

CERTIFICATES, LICENSES, REGISTRATIONS

Associate in Premium Auditing (APA), Certified Insurance Premium Auditor (CIPA), or Chartered Property & Casualty Underwriter (CPCU) certification preferred. Current driver's license required.

KNOWLEDGE AND SKILLS

Must have a working knowledge of Commercial Lines policies (i.e., Workers' Compensation, General Liability, and other commercial lines coverages) as applicable. Experience working with WCRIB, NCCI, and other independent bureaus is highly desirable. Must be aware of and understand a variety of payroll and accounting systems, and the differences in Workers' Compensation jurisdictions. Ability to read, analyze, and interpret technical journals, financial reports, or legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to management and public groups. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to work independently with excellent time management skills. Strong verbal and written communication skills.

PHYSICAL REQUIREMENTS

Position may require overnight travel - up to 25% of the time. In conducting audits and performing other tasks, works with computers and computer screens for multiple hours per day; must be able to lift and carry 25-40 pounds. Position is sedentary approximately 75% of time. Must be able to drive and be comfortable working independently.

WORK ENVIRONMENT

This job is a combination of working from home and working in the insured's clerical office areas and requires the frequent use of a computer, telephon