Field Premium Auditor

ICW INSURANCE COMPANY OF THE WEST; California (MO); Hybrid; USD 68,000 - 115,000; Full time

Job summary

ICW Group in San Diego with regional offices is seeking a Field Premium Auditor to conduct in-field premium audits and determine accurate exposures and premiums. This role involves travel to insureds' sites in Northern California, including Sacramento and Pleasanton, and offers a hybrid work arrangement.

You will review payroll records and payroll classifications, coordinate with agents and underwriters, and ensure precise pricing while delivering strong customer service.

Qualifications

• Bachelor's degree in Accounting/Business or related field required; 1-2 years of related experience in premium audit preferred.
• APA, CPCU, CIPA certifications are desirable but not required.
• Strong knowledge of commercial lines policies and payroll classifications.

Responsibilities

• Performs field audits for organizational accounts and resolves applicable disputes.
• Examines financial records to determine stated premium base.
• Manages audits of various sizes and complexity; collaborates with mentor/supervisor on complex accounts.
• Delivers excellent customer service throughout the audit experience.
• Resolves issues with reviewers, underwriters, and agents.
• Communicates with customers, agents, and external constituencies during audits.
• Presents audit status to management on a regular basis.
• Keeps current on premium auditing information through resources.
• Partners with customers to ensure a professional and expeditious audit.
• Examines payroll records and operations to determine premium.

Skills

Commercial Lines knowledge

Audit in field

Time management

Analytical skills

Communication skills

Education

Bachelor's degree in Accounting/Business or related field

APA/CIPA/CPCU preferred

Job description

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We\'re proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for the twelfth consecutive year in a row and for the 20th time overall as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It\'s our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here!

The purpose of the Field Premium Auditor is to conduct insurance premium audits in the field to determine the actual exposures and premium to be charged for policy coverages. This role will audit policyholder’s records and apply rules and company standards. This position exists to ensure accurate and efficient field audits while providing excellent customer service. Looking for candidates in Northern California near Sacramento and Pleasanton.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs audits in the field for organizational accounts and resolves applicable disputes.
• Conducts timely and accurate premium and service audits examining financial records pertaining to stated premium base.
• Manages audits of various sizes and complexity, partnering with mentor or supervisor on more complex accounts.
• Delivers excellent customer service for the entire audit experience.
• Resolves technical issues with reviewers, underwriters, and agents.
• Communicates with customers, agents, and external constituencies throughout audit.
• Connects with insureds, agents, and company personnel to communicate and provide audit findings and ensure understanding of the change in premium exposures.
• Clarifies status of voluntary and physical audits by contacting insureds, as needed.
• Consults with NCCI/WCIRB and other independent bureaus regarding classification and technical issues.
• Presents status of audit inventory on a regular basis to management.
• Keeps current on information relative to premium auditing through internal and external resources.
• Partners with customers to ensure a professional and expeditious audit.
• Examines policyholder’s payroll records and operations.
• Records and summarizes proper payroll and classification used to determine premium.
• Implements an analysis of insured’s business operations to determine appropriate classifications and exposures.

SUPERVISORY RESPONSIBILITIES

This role does not have supervisory responsibilities.

EDUCATION AND EXPERIENCE

Bachelor\'s degree from four-year college or university required with a major or emphasis in Accounting, Business or related field or equivalent combination of education and experience. Minimum 1-2 year of related experience and/or training in premium audit required.

CERTIFICATES, LICENSES, REGISTRATIONS

Associate in Premium Auditing (APA), Certified Insurance Premium Auditor (CIPA), or Chartered Property & Casualty Underwriter (CPCU) certification preferred. Current driver\'s license required.

KNOWLEDGE AND SKILLS

• Must have a working knowledge of Commercial Lines policies (i.e., Workers’ Compensation, General Liability, and other commercial lines coverages) as applicable.
• Experience working with WCRIB, NCCI, and other independent bureaus is highly desirable.
• Must be aware of and understand a variety of payroll and accounting systems, and the differences in Workers’ Compensation jurisdictions.
• Ability to read, analyze, and interpret technical journals, financial reports, or legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to effectively present information to management and public groups.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to work independently with excellent time management skills.
• Strong verbal and written communication skills.

PHYSICAL REQUIREMENTS

Position may require overnight travel – up to 25% of the time. In conducting audits and performing other tasks, works with computers and computer screens for multiple hours per day; must be able to lift and carry 25-40 pounds. Position is sedentary approximately 75% of time. Must be able to drive and be comfortable working independently.

WORK ENVIRONMENT

This job is a combination of working from home and working in the insured\'s clerical office areas and requires the frequent use of a computer, telephone, and other standard office equipment. Requires travel (driving and flying) to insureds\’ locations to conduct audits. Customer worksites may vary in the environment. #LI-KH1 #LI-REMOTE

The current range for this position is $68,481.25 - $115,489.01. This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work.

WHY JOIN ICW GROUP?

Challenging work and the ability to make a difference. You will have a voice and feel a sense of belonging. We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match. Bonus potential for all positions. Paid Time Off. Paid holidays throughout the calendar year. Want to continue learning? We\'ll support you 100% ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer.

ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.

_________________ Job Category Accounting and Finance At ICW Group we offer a work environment that encourages entrepreneurialism and celebrates success. Our team members are hands-on contributors who are given the opportunity to make an impact. It\'s our people who make us an employer of choice and the vibrant company we are today.