Field Plumbing Technician: Install, Troubleshoot & Repair

SPC Mechanical Corporation; Zebulon (NC); On-site; USD 48,000 - 68,000; Full time

Job summary

SPC Mechanical Corporation seeks an on-site service technician to plan installations, investigate and resolve equipment issues, and prevent future problems through proactive service. The role requires interpreting documents, reporting findings, and communicating with customers to ensure effective service.

Responsibilities include coordinating schedules, materials, and equipment, providing on-site support, and completing detailed service tickets.

Qualifications

• Associate degree or equivalent with practical training or experience.
• Ability to read and interpret documents for service tasks.
• Write routine reports and correspondence clearly.
• Able to speak effectively before groups of customers or employees.
• Solve practical problems with limited standardization.
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Apply fractions, percentages, ratios in practical service scenarios.

Responsibilities

• Review schedules with manager to maintain timely service calls.
• Coordinate material and equipment needs to maintain productivity.
• Analyze systems to identify root causes and propose repairs.
• Double-check work to prevent callbacks.
• Provide on-site technical assistance to troubleshoot equipment.
• Complete service tickets with legible, detailed info.
• Liaise between customer and company to ensure service quality.
• Respond to service calls promptly, including after hours if needed.
• Attend trainings to advance technical knowledge.
• Comply with safety rules and company procedures.

Skills

Read & interpret documents

Write routine reports

Public speaking to groups

Problem solving

Interpret instructions (written/oral)

Mathematical concepts (probability, tr

Education

Associate degree (A.A.) or equivalent

Job description

SPC Mechanical Corporation seeks an on-site service technician to plan installations, investigate and resolve equipment issues, and prevent future problems through proactive service. The role requires interpreting documents, reporting findings, and communicating with customers to ensure effective service.

Responsibilities include coordinating schedules, materials, and equipment, providing on-site support, and completing detailed service tickets.