Field Outreach Worker: Homeless Services & Case Management

Turning-Point-Community-Programs; North Highlands (CA); On-site; USD 42,000 - 58,000; Full time

Job summary

Turning-Point-Community-Programs in California is seeking a dedicated outreach specialist to support homeless individuals through street and community outreach, assessment, and resource linkage.

You will maintain caseloads, conduct face-to-face contacts weekly, coordinate with teams, and advocate for access to housing, health care, and social services, with after-hours on-call coverage as needed.

Qualifications

• Must have a High School diploma or GED and life experience related to mental health.
• Ability to work with homeless populations and diverse communities.
• Ability to plan and execute outreach strategies.

Responsibilities

• Dedicates 30 hours per week to street and community outreach at homeless shelters, service agencies, the Loaves & Fishes complex, river areas, under bridges and overpasses and various other places where homeless individuals spend time.
• Reconnects with members who have lost contact with staff for 30 or more days.
• Provides follow-up and continued outreach to members who have voluntarily discharged from the program and who remain at risk.
• Maintains a continuous outreach caseload of 15 non-enrolled individuals.
• Maintains a continuous enrolled caseload of between 3-5 members as needed.
• Makes no less than 30 contacts per week (defined as a face-to-face meeting with an individual who is a focus of outreach services).
• In the absence of the Team Leader, provides leadership and direction for clients as assigned.
• Assists assigned clients to identify and progress toward achievement of their chosen goals.
• Advocates for and assists clients and their families in accessing and receiving mental health treatment, medical care, housing, food and clothing as indicated.
• Develops individual service plans for each client.
• Coaches clients in developing age-appropriate social skills, money management, personal hygiene, and job readiness.
• Interacts productively within the team in order to provide holistic case management services to an identified group of clients.
• Provides “on-the-spot” counseling that is both helpful to the clients and consistent with the philosophy of the program.
• Attends to the safety, health, and well-being of clients.
• Provides after hours, “on-call” coverage to program clients.
• Provides support to other staff members as needed.
• Enforces the policies and procedures of Turning Point Community Programs.
• Attends all team and agency staff meetings unless approval for non-attendance is secured by the Team Leader and the Program Director.
• Drives on company business and may transport members or other individuals who meet the criteria for the target population.

Skills

Social Services - Providing Mental Hea

Counseling - Intermediate

Education

High School Diploma or GED

Associates or better in Social Work or related field

Bachelors or better in Social Work or related field

Job description

Turning-Point-Community-Programs in California is seeking a dedicated outreach specialist to support homeless individuals through street and community outreach, assessment, and resource linkage.

You will maintain caseloads, conduct face-to-face contacts weekly, coordinate with teams, and advocate for access to housing, health care, and social services, with after-hours on-call coverage as needed.