Field Outreach & Enrollment Liaison

Vitra Health; Boston (MA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

Dental Benefits

Vision Benefits

401K

Paid Time Off

Holidays

Wellness Benefits

Tuition Reimbursement

Team culture

Job summary

Vitra Health in Boston, MA is hiring a Community Liaison II to drive outreach, enroll eligible members, and grow partnerships across GAFC, AFC, VNA, and ADH programs. This role focuses on field-based outreach, events, and community collaboration to connect people with care.

You will build relationships with providers, housing communities, and local agencies, manage CRM documentation, and support enrollment and intake, including government benefits assistance.

Qualifications

• 3–5 years of sales experience with a proven track record of meeting or exceeding performance goals.
• Demonstrated ability to build and maintain strong professional relationships within community-based networks.
• Willingness to work evenings and weekends as needed.
• Experience in home health care or healthcare-related field preferred.
• Proficient with CRM tools (HubSpot, Salesforce)

Responsibilities

• Enroll eligible members into GAFC, AFC, VNA, and ADH programs in alignment with clinical and insurance eligibility requirements.
• Develop and maintain relationships with prospective clients through community engagement, events, and outreach activities.
• Meet or exceed established performance and referral goals.
• Generate, track, and follow up on business development leads in assigned territory.
• Build and maintain relationships with healthcare providers, housing authorities, and community-based organizations.
• Conduct in-field outreach to increase awareness and drive membership growth.
• Provide translation services for current and prospective clients as needed.
• Support enrollment and intake processes, including government benefits and applications.

Skills

Sales experience

Relationship building

Field-based work

Outreach

Bilingual

Tools

Google Suite

Microsoft Office

HubSpot

Salesforce

Job description

Vitra Health in Boston, MA is hiring a Community Liaison II to drive outreach, enroll eligible members, and grow partnerships across GAFC, AFC, VNA, and ADH programs. This role focuses on field-based outreach, events, and community collaboration to connect people with care.

You will build relationships with providers, housing communities, and local agencies, manage CRM documentation, and support enrollment and intake, including government benefits assistance.