Field Ops Technician - Outdoor Network Installations

Empire Access; Scranton (Lackawanna County); On-site; USD 40,000 - 60,000; Full time

Job summary

Empire Access is seeking a Field Ops Technician to join our team in Scranton, PA. The role involves installation, maintenance, and troubleshooting of network infrastructure, requiring strong mechanical and technical aptitude.

This position is ideal for individuals who enjoy working outdoors and thrive in dynamic environments. Coordination with various teams and excellent customer support skills are essential.

Qualifications

• Motivated and dependable with a passion for hands-on technology.
• Enjoys teamwork and independence in a fast-paced environment.

Responsibilities

• Perform installation, maintenance, troubleshooting, and repair of field equipment and network infrastructure.
• Support construction, service delivery, and connectivity projects in the field.
• Read and interpret maps, prints, and technical documentation.
• Assist with underground and aerial operations, including splicing and connectivity work.
• Coordinate with internal departments, contractors, and vendors to ensure projects stay on schedule.
• Respond to service issues and provide excellent customer support when needed.
• Maintain accurate documentation and workflow updates.
• Operate company vehicles, tools, and equipment safely and responsibly.

Skills

Strong mechanical and technical aptitude

Ability to work outdoors in varying weather conditions

Job description

Empire Access is seeking a Field Ops Technician to join our team in Scranton, PA. The role involves installation, maintenance, and troubleshooting of network infrastructure, requiring strong mechanical and technical aptitude.

This position is ideal for individuals who enjoy working outdoors and thrive in dynamic environments. Coordination with various teams and excellent customer support skills are essential.