Field Operations Trainer & Compliance Specialist

Domino's Pizza; Chicago (IL); Presencial; USD 52 000 - 76 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid Holidays and Vacation

Medical, Dental & Vision benefits

No-cost mental health support

Childcare tuition discounts

No-cost fitness, nutrition, and welln.

Fertility benefits

Adoption assistance

401k matching contributions

15% off stock

Company bonus

Resumo da oferta

Domino’s Pizza is seeking a Store Operations Support Specialist to assess store performance, train teams, and partner with franchisees and marketplaces across the U.S. You will use data and technology to plan visits and support new programs.

The role requires 1+ year of general management experience, strong coaching and communication skills, and willingness to travel 75–85% including overnights and weekends.

Qualificações

• Minimum 1-year General Management experience at Domino’s Pizza store, 2 years preferred
• Experience as a multi-unit supervisor or Operations Trainer preferred
• Role model operator with history of exceptional evaluation scores
• Experience coaching and developing team members
• Proficient in leveraging technology and innovation in stores to drive operational performance
• Ability to work independently and be results oriented
• Thorough understanding of Domino’s Pizza standards, policies, and procedures.
• Appropriate level of computer and technology skills. (Microsoft office)
• Ability to give and receive constructive feedback and diffuse volatile situations
• Outstanding communication including verbal, written and presentation skills
• Strong interpersonal, time management and organizational skills
• Effective coaching and motivational skills, professional demeanor
• Ability to travel 75- 85%, including overnight travel
• Willingness to work 3-4 weekends per month
• Recommendation from Franchisee, Director of Corporate operations or equivalent

Responsabilidades

• Conduct operations assessments in U.S. Domino’s stores, evaluating product, service, image, food safety, team member safety, and technology and innovation
• Provide hands-on training during assessments and evaluate store systems for compliance with Domino’s standards and procedures
• Visit stores in the assigned area multiple times per year to support team objectives, including travel outside the assigned area when needed to help meet visit goals
• Facilitate educational programs focused on operations evaluation and improvement, and proactively educate the marketplace on current and revised standards
• Partner with franchise business consultants, franchisees, multi-company operators, and marketplace trainers to develop targeted training; conduct calibration visits and share best practices
• Support special programs and onboarding, gather specialized data upon request, assist with testing and rollout of innovations or product launches, and serve as an information resource for the marketplace
• Maintain timely, accurate communication with the World Resource Center, marketplace leaders, and franchisees; use store data, reports, and technology to plan visits, complete visits on schedule, arrange cost-effective travel, and participate in team and individual meetings

Conhecimentos

Leadership

Training

Coaching

Communication

Problem solving

Formação académica

High School Diploma

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Domino’s Pizza is seeking a Store Operations Support Specialist to assess store performance, train teams, and partner with franchisees and marketplaces across the U.S. You will use data and technology to plan visits and support new programs.

The role requires 1+ year of general management experience, strong coaching and communication skills, and willingness to travel 75–85% including overnights and weekends.