Store Operations Support Specialist (St. Louis, MO)

Domino's Pizza; St. Louis (MO); Presencial; USD 60.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Holidays and Vacation

Medical, Dental & Vision benefits from

No-cost mental health support

Childcare tuition discounts

No-cost fitness programs

Fertility benefits

Adoption assistance

401k matching

15% stock purchase discount

Company bonus

Descripción de la vacante

Domino’s Pizza in St. Louis, MO is seeking a Store Operations Support Specialist to conduct operations assessments across US stores, evaluating product, service, image, food safety and technology, and providing hands-on training.

You will facilitate educational programs, partner with franchises and marketplace trainers, calibrate visits, share best practices, and support new innovations and product launches while traveling 75–85% and working 3–4 weekends per month.

Formación

• Minimum 1-year General Management experience at Domino’s Pizza store, 2 years preferred.
• Experience as a multi-unit supervisor or Operations Trainer preferred.
• Role model operator with history of exceptional evaluation scores.
• Experience coaching and developing team members.
• Proficient in leveraging technology and innovation in stores to drive operational performance.
• Ability to travel 75-85% and work 3-4 weekends per month.
• Strong communication and interpersonal skills; professional demeanor.
• Thorough understanding of Domino’s Pizza standards, policies, and procedures.
• High school diploma required; proficiency with Microsoft Office.

Responsabilidades

• Conduct Operations Assessments in all US stores, measuring Product, Service, Image, Food Safety, Team Member Safety and Technology/Innovation.
• Provide hands-on training during assessments and ensure store compliance with DPZ standards.
• Evaluate stores to meet objectives and travel as needed within the assigned area.
• Facilitate educational programs on operations evaluation and improvement with Franchisees and Marketplace Trainers.
• Calibrate visits with marketplace leaders and share best practices.
• Participate in special programs like Domino’s Pizza Prep School and onboarding for stakeholders.
• Gather and provide data on request and support testing and rollout of new innovations or product launches.
• Maintain direct communications with WRC, marketplace leaders, and Franchisees; plan store visits efficiently.

Conocimientos

General management

Multi-unit supervision

Coaching

Communication

Technology adoption

Independent worker

Travel readiness

Time management

Microsoft Office

Educación

High School Diploma

Herramientas

Microsoft Office

Descripción del empleo

Store Operations Support Specialist (St. Louis, MO)

• Full-time
• Job Category Org: Supply Chain - Corporate
• Location Name - Location Code: Home Office - Texas-DPITX

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!

(80%) Conduct Operations Assessments in all US stores

• Measure operational performance by evaluating Product, Service, Image, Food Safety, Team Member Safety and Technology/Innovation
• Provide hands‑on training during the assessment with a positive attitude
• Evaluate all systems in stores to ensure compliance against DPZ Standards and procedures
• Evaluate all stores in assigned area multiple times per year to meet team objective
• Assist team to meet visit goal which may include travel outside of your assigned area

(10%) Facilitate educational programs on operations evaluation and improvement

• Partner with FBC’s/Franchisees/MCOs and Marketplace Trainers to develop additional targeted training that will improve operations in your assigned area
• Educate marketplace on current and revised standards in a proactive manor
• Perform calibration visits with the marketplace leaders
• Assess and share best practices

(5%) Additional Responsibilities

• Participate in special programs such as Domino’s Pizza Prep School
• Participate in FBC, Franchisee and Specialist on-boarding
• Gather and provide specialized data upon request
• Support the testing and rollout of new innovations or product launches
• Act as a resource for information to the marketplace

(5%) Administrative

• Maintain a consistent and direct link to WRC, marketplace leaders, and Franchisees with timely and accurate communications
• Utilize store data and provided technology to effectively plan store visits
• Schedule all travel in the most cost‑effective manner
• Utilize available reports and data to ensure store visits are completed on schedule
• Facilitate and participate in team and individual meetings
  • Minimum 1-year General Management experience at Domino’s Pizza store, 2 years preferred
  • Experience as a multi‑unit supervisor or Operations Trainer preferred
  • Role model operator with history of exceptional evaluation scores
  • Experience coaching and developing team members
  • Proficient in leveraging technology and innovation in stores to drive operational performance
  • Ability to work independently and be results oriented
  • Thorough understanding of Domino’s Pizza standards, policies, and procedures.
  • Appropriate level of computer and technology skills. (Microsoft office)
  • Ability to give and receive constructive feedback and diffuse volatile situations
  • Outstanding communication including verbal, written and presentation skills
  • Strong interpersonal, time management and organizational skills.
  • Effective coaching and motivational skills, professional demeanor
  • Ability to travel 75- 85%, including overnight travel
  • Willingness to work 3-4 weekends per month
  • Recommendation from Franchisee, Director of Corporate operations or equivalent
  • High School Diploma required

Benefits:

• Paid Holidays and Vacation
• Medical, Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness, nutrition, and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions
• 15% off the purchase price of stock
• Company bonus

All your information will be kept confidential according to EEO guidelines.