Field Operations Technician — Water Distribution

American Water; Racine (WV); On-site; USD 42,000 - 64,000; Full time

Job summary

American Water in Racine, WV is seeking a Field Operations Technician to perform field service duties, install, maintain, and repair water distribution systems. You will operate vehicles and equipment, read meters, and document field data as part of daily workflows.

You will follow safety procedures, work with cross-functional teams, and communicate issues clearly to customers and supervisors. This role emphasizes reliability, hands-on problem solving, and adherence to procedures.

Qualifications

• High School Diploma or equivalent.
• Technical school coursework in industrial maintenance, mechanical systems, electrical systems, or a related field preferred.
• 0-2 years’ experience in mechanical, industrial, environmental, or utility work.
• Prior water or wastewater treatment experience is desirable.

Responsibilities

• Drive and operate company vehicles and equipment.
• Excavate valves and curb boxes with hand tools.
• Install repair clamps, flare and connect service piping.
• Read meters and record field data.
• Perform service turn-ons and turn-offs and other customer-facing tasks.
• Investigate and resolve customer service issues.

Skills

Water distribution

Safety procedures

Mechanical equipment

Emergency response

Field data recording

Communication skills

Team collaboration

Map reading

Piping systems

Computer literacy

Procedural compliance

Education

High School Diploma

Technical school coursework

Job description

American Water in Racine, WV is seeking a Field Operations Technician to perform field service duties, install, maintain, and repair water distribution systems. You will operate vehicles and equipment, read meters, and document field data as part of daily workflows.

You will follow safety procedures, work with cross-functional teams, and communicate issues clearly to customers and supervisors. This role emphasizes reliability, hands-on problem solving, and adherence to procedures.