Water Systems Field Technician

American Water; Montgomery (WV); On-site; USD 42,000 - 64,000; Full time

Job summary

American Water is seeking a Technician, Field Operations to perform field service duties for water distribution systems, including installation, maintenance, and repair of mains, valves, and meters. The role emphasizes safety, accuracy, and customer service.

Responsibilities include operating company vehicles and equipment, reading meters, and recording field data. Local travel and variable shifts are common, with a focus on reliable service delivery.

Qualifications

• High school diploma or equivalent required; technical training a plus.
• Experience or coursework in water distribution, mechanical/electrical systems is preferred.
• Ability to operate field tools and equipment safely and effectively.

Responsibilities

• Drive and operate company vehicles and equipment.
• Break asphalt and concrete using pneumatic tools and excavate valves/boxes.
• Install, repair, and maintain service piping, meters, and valves.
• Read meters and record readings; document work orders and field data.
• Investigate customer issues and provide timely, professional communication.

Skills

Water distribution knowledge

Safety procedures

Meter reading

Communication skills

Teamwork

Basic mathematics

Equipment operation

Education

High School Diploma or equivalent

Technical school coursework in industrial maintenance, mechanical systems, electrical systems, or a related field

Tools

Mobile devices software

Job description

American Water is seeking a Technician, Field Operations to perform field service duties for water distribution systems, including installation, maintenance, and repair of mains, valves, and meters. The role emphasizes safety, accuracy, and customer service.

Responsibilities include operating company vehicles and equipment, reading meters, and recording field data. Local travel and variable shifts are common, with a focus on reliable service delivery.