Field Operations Technician - Medical Devices (75% Travel)

Vero Biotech, Inc.; Bethlehem (Northampton County); On-site; USD 55,000 - 76,000; Full time

Job summary

VERO Biotech, Inc. is seeking a Field Operations Technician to support nitric oxide delivery systems in clinical settings. You will troubleshoot, repair, and service devices on-site at customer locations, coordinate shipments, and ensure uninterrupted supply to hospitals.

The role requires up to 75% travel, strong diagnostic skills, and the ability to work independently with minimal supervision while partnering with Respiratory Specialists and sales teams to optimize field service operations.

Qualifications

• High School Diploma or GED required; associate or technical degree preferred.
• Basic computer skills required and willingness to use internal systems.
• CBET certification preferred for biomedical equipment knowledge.
• Minimum of one year in equipment repair or related field desired.
• Customer-facing experience is preferred.

Responsibilities

• Directly supports day-to-day equipment maintenance and service for customers.
• Troubleshoot, resolve, and repair medical devices on-site.
• Frequent travel to customer sites; interact with hospital staff professionally.
• Maintain site safety policies and regulatory compliance.
• Document device activity and maintenance in logs and reports.
• Coordinate packing/shipment of devices needing off-site service.
• Assist in on-boarding new customers and setting up deliveries.

Skills

Customer service

Communication

Basic computer skills

Driving

Education

High School Diploma or GED

Associate or technical degree preferred

CBET certification (preferred)

Job description

VERO Biotech, Inc. is seeking a Field Operations Technician to support nitric oxide delivery systems in clinical settings. You will troubleshoot, repair, and service devices on-site at customer locations, coordinate shipments, and ensure uninterrupted supply to hospitals.

The role requires up to 75% travel, strong diagnostic skills, and the ability to work independently with minimal supervision while partnering with Respiratory Specialists and sales teams to optimize field service operations.