Traveling Field Service Technician - Medical Devices

Getinge; Los Angeles (CA); Vor Ort; USD 83.000 - 98.000; Vollzeit

Benefits dieser Stelle

Health/Dental/Vision

401k with company match

Paid Time Off

Wellness initiative & Health Resources

Life Insurance

Disability Insurance

Flexible Spending Accounts

Parental and Caregiver Leave

Tuition Reimbursement

Zusammenfassung

Getinge in Los Angeles is seeking a Field Service Technician to provide on-site technical support for acute care therapy products, respond to emergency calls, and schedule preventive maintenance to meet service obligations.

You will travel about 40–75% within the territory, maintain professional communication with customers and team, and help grow the service business by identifying new contract opportunities.

Qualifikationen

• AS degree or equivalent military training in electronics or related field.
• 2+ years in a field service role for medical devices or related technical field preferred.

Aufgaben

• Provide on-site and telephone technical service support for installation, inspection, repair and preventive maintenance within the territory.
• Maintain professional communication with customers, regional team members and the Technical Support group.
• Document all activities per Service policies and procedures.
• Provide technical assistance to Field Sales team.
• Maintain service contracts and identify potential contract opportunities.
• Protect company assets and manage loaner/test equipment and inventory.
• Make decisions per policies and refer unresolved issues to the Service Regional Manager.
• Adhere to safety and regulatory requirements.
• Build quality into all aspects of work.

Kenntnisse

Technically proficient in schematics

Mechanical/electro-mechanical skills

Well-organized

Present service solutions

Critical thinking

Customer-oriented interpersonal skills

Verbal and written communication

Microsoft Word/Excel/Outlook

Valid driver's license

Travel 40–75%

Ausbildung

AS Degree in Electronics/Electro-Mechanical/biomedical engineering

Jobbeschreibung

Getinge in Los Angeles is seeking a Field Service Technician to provide on-site technical support for acute care therapy products, respond to emergency calls, and schedule preventive maintenance to meet service obligations.

You will travel about 40–75% within the territory, maintain professional communication with customers and team, and help grow the service business by identifying new contract opportunities.