Field Operations Team Lead (2nd shift)

Stryker; Georgia; On-site; USD 64,000 - 99,000; Full time

Job summary

Stryker Corporation in Georgia is seeking a Field Operations Team Lead to guide loaner kit and order fulfillment, and to oversee the distribution of products and services for our representatives and customers.

You will track inventory, perform cycle counts, support audits, and optimize warehouse utilization while maintaining audit readiness. Travel is approx. 10% and collaboration with cross-functional teams is essential.

Qualifications

• A BS/BA degree is needed for the role, however in lieu of a degree 6+ years of equivalent relevant work experience in lieu of degree will be considered.
• Valid Driver’s license with good driving record
• Ability to work flexible hours, as needed to support the business needs, including weekend and evening call/participate in rotational on call as needed
• Ability to lift, push, pull and carry up to 50lbs

Responsibilities

• Meet established metrics for operations (i.e.turns, service levels).
• Compile and inspect incoming/outgoing kits/products for compliance with specifications and usage.
• Maintain supplies, tools, equipment, and storage areas to ensure safety compliance.
• Process orders for products with distribution, sales, shipping and warehouse teams to expedite or trace deliveries.
• Investigate customer complaints and track service levels to solve discrepancies.
• Utilize scheduling processes for surgeries and coordinate with internal resources for product obtainment.
• Lead managerial duties including training, coaching, performance management and recruitment.

Skills

Leadership

Flexibility

Communication

Education

BS/BA degree or equivalent experience

Job description

Work Flexibility: Onsite

What you will do:

As our Field Operations Team Lead, you will provide leadership andexpertisefor loaner kit/order fulfillment. You will also oversee the distribution of products/services for our representatives and customers toinclude:order entry; picking, shipping, tracking, creating driving routes and usage. Additionally, you will track inventory accurately, record keeping, warehouse inventory cycle counting, managing expiredproductsandoptimizeinventoryutilization. as well as maintain a state of constant audit readiness andassistwith preparation for audits. Lastly, you will implement processes thatoptimizeand track warehouse inventory, which accounts for up to 50% of Branch’s inventory assets.

• Meet established metrics for operations (i.e.turns, service levels)

• Compile and inspect incoming/outgoing kits/products for compliance with specifications and usage

• Clean andmaintainsupplies, tools, equipment, and storage areasin order toensure compliance with safety regulations

• Process orders for products while conferring with distribution, sales, shipping, warehouse, or common carrier personnelin order toexpediteor trace deliveries

• Investigate customer complaints/track service levels and problem solve any discrepancies

• Utilize processes and tools for scheduling surgeries

• Work with internal resources for alternative product obtainment (e.g.loaner bank, other warehouses, consignments)

• Managerial duties including but not limitedto:training, coaching, performance management and evaluation, compensation management,recruitmentand terminations

• Complete other duties as assigned

What You Need:

Required:

• A BS/BA degree is needed for the role, however in lieu of a degree 6+ years of equivalent relevant work experience in lieu of degree will be considered.

• Valid Driver’s license withgood drivingrecord

• Ability to work flexible hours, as needed to support the business needs, including weekend and evening call/participatein rotational on call as needed

• Ability to lift, push, pull and carry up to 50lbs

Preferred:

• 1+ years of experience with warehouse/inventory control experience in a demanding, fast-paced environment.

• Prior people leadership is preferred.

United States of America Pay Ranges:

• USN : $64,400 - $94,400 USD Annual
• US5 : $67,600 - $99,100 USD Annual

View the U.S. work location and transparency guide to find the pay range for your location.

Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.