Field Operations Support Assistant (part-time)

Service Corporation International; Sanford, Northern (FL, KY); Hybrid; USD 19,000 - 28,000; Part time

Job summary

Service Corporation International seeks a Part-time Field Operations Support Assistant in Sanford, FL. You will provide administrative and clerical support across funeral home, cemetery, and crematory operations, greeting families and guiding them through services with compassion.

The role emphasizes accurate documentation, payments, memorials coordination, and coordination with management, Sales, and payroll as needed. Strong confidentiality and empathy are essential.

Qualifications

• High School diploma or equivalent required.
• 1–2 years of office clerical or customer service experience preferred.
• MS Office Suite experience preferred; basic math skills and calculator use.
• Strong verbal and written communication and organizational skills; attention to detail.

Responsibilities

• Prepares death certificates, prayer cards and related documents.
• Completes required permits and/or certificates.
• Prepares and processes Veteran’s paperwork.
• Prepares marker monument placement paperwork.
• Ensures documentation to support requested products and services is accurate and compliant.
• Receives and processes payments and contracts.
• Coordinates ordering of memorials and related products; manages storage for vaults and markers.
• Oversees accounts payable transactions and processes obituary assistance.
• Greets families and visitors, responds to inquiries with empathy and clarity.

Skills

Customer service

Organizational skills

Communication skills

Confidentiality

Compassion and integrity

Education

High School diploma or equivalent

Tools

MS Office Suite

Job description

## Field Operations Support Assistant (part-time)Apply: FL - Sanford: Part time: Posted Today: Req.167731Our associates celebrate lives. We celebrate our associates.Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. **Job Description** **JOB RESPONSIBILITIES*** Prepares death certificates, prayer cards and related documents* Completes required permits and or certificates* Prepares and processes Veteran’s Paperwork* Prepares marker monument placement paperwork* Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules* Prepares and distributes daily schedules, reports, and documents* Receives and processes payments and contracts* Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers* Orders office supplies* Oversees the processing of installation orders to grounds and maintenance departments* Processes accounts payable transactions* Assists with the preparation of obituaries* Assists Location Management, Sales, Family Service Counselors and payroll as needed* Acts as backup to Receptionist* Greets family members and friends* Communicates client family’s needs promptly and accurately to the appropriate staff member* Conveys a sense of concern and empathy with client family members at all times* Responds to customer inquiries via telephone, internet and in person* Maintains professional and cooperative relationships with county clerk, medical examiner and physicians **MINIMUM REQUIREMENTS** **Education*** High School or equivalent **Experience*** 1 - 2 years of experience in an office clerical or customer service capacity required* Experience working in a customer-focused and fast-paced professional environment required **Knowledge, Skills & Abilities*** Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience* MS Office Suite experience preferred* Basic mathematics skills required* Good verbal and written communication skills* Strong organizational skills and detail oriented* High level of compassion and integrity* Ability to maintain confidentialityPostal Code: 32771Category (Portal Searching): Administration and ClericalJob Location: US-FL - Sanford