Field Operations Support Assistant

Service Corporation International; Blue Island (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Life Insurance

Short-Term Disability

Long-Term Disability

Job summary

Service Corporation International is seeking a Field Operations Support Assistant in Blue Island, IL. This role provides essential administrative and clerical support to funeral home, cemetery, or crematory operations, ensuring compassionate, accurate service to client families.

The position requires 1–2 years in office clerical or customer service work, with strong MS Office skills and a high level of confidentiality.

Qualifications

• 1–2 years of experience in an office clerical or customer service capacity required.
• Experience in a fast-paced professional environment preferred.
• Strong verbal and written communication skills essential.
• Ability to maintain confidentiality and handle sensitive information

Responsibilities

• Greet the public and provide general information on services.
• Prepare death certificates, prayer cards and related documents.
• Process payments and contracts; assist with accounts payable as needed.
• Coordinate memorial orders and inventory for vaults and markers.
• Assist with obituaries and payroll as needed; backup to Receptionist.
• Maintain schedules, reports and documents and ensure accuracy and compliance.

Skills

Customer service

Office administration

Attention to detail

Verbal and written communication

Education

High School Diploma or GED

Tools

MS Office Suite

Job description

## Field Operations Support AssistantApply: IL - Blue Island: Full time: Posted Today: Req.167576Our associates celebrate lives. We celebrate our associates.Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.**JOB RESPONSIBILITIES*** Prepares death certificates, prayer cards and related documents* Completes required permits and or certificates* Prepares and processes Veteran’s Paperwork* Prepares marker monument placement paperwork* Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules* Prepares and distributes daily schedules, reports, and documents* Receives and processes payments and contracts* Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers* Orders office supplies* Oversees the processing of installation orders to grounds and maintenance departments* Processes accounts payable transactions* Assists with the preparation of obituaries* Assists Location Management, Sales, Family Service Counselors and payroll as needed* Acts as backup to Receptionist* Greets family members and friends* Communicates client family’s needs promptly and accurately to the appropriate staff member* Conveys a sense of concern and empathy with client family members at all times* Responds to customer inquiries via telephone, internet and in person* Maintains professional and cooperative relationships with county clerk, medical examiner and physicians **MINIMUM REQUIREMENTS** **Education*** High School or equivalent **Experience*** 1 - 2 years of experience in an office clerical or customer service capacity required* Experience working in a customer-focused and fast-paced professional environment required **Knowledge, Skills & Abilities*** Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience* MS Office Suite experience preferred* Basic mathematics skills required* Good verbal and written communication skills* Strong organizational skills and detail oriented* High level of compassion and integrity* Ability to maintain confidentiality **Compensation**$20.00/hr **Benefits**Medical \\* Dental \\* Vision \\* Flexible Spending Accounts (health care and dependent care) \\* Sick Leave \\* Short-Term Disability \\* Long-Term Disability \\* Life Insurance \\* Voluntary Accidental Death or Dismemberment Insurance \\* Dependent Life Insurance\\* SCI 401(k) Retirement Savings Plan with Company match \\* Employee Assistance ProgramPostal Code: 60406Category (Portal Searching): Administration and ClericalJob Location: US-IL - Blue Island