Field Operations Support Assistant (Part-time)

sci; San Diego (CA); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

401(k)

Job summary

sci is seeking an administrative support specialist in San Diego, CA to handle clerical duties and serve grieving families with care. You will assist with document preparation, payments, scheduling, and coordination of memorial products, while maintaining confidentiality and professionalism.

The role requires strong organizational skills, proficiency with MS Office, and excellent communication. Part-time opportunity with potential 401(k) eligibility; on-site in US-CA - San Diego.

Qualifications

• MS Office Suite experience and solid clerical skills.
• Strong organizational and attention to detail required.
• Excellent verbal and written communication; empathy with families.

Responsibilities

• Prepare death certificates, prayer cards and related documents.
• Process payments and contracts; maintain accurate records.
• Greet families and respond to inquiries with empathy and professionalism.
• Coordinate memorial orders and oversee inventory for vaults and markers.

Skills

MS Office Suite

Organizational skills

Communication skills

Compassion & integrity

Education

High School or equivalent

Tools

Office equipment operation

Job description

Provides Administrative and Clerical Support

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

Job Responsibilities

• Prepares death certificates, prayer cards and related documents
• Completes required permits and or certificates
• Prepares and processes Veteran's Paperwork
• Prepares marker monument placement paperwork
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
• Orders office supplies
• Oversees the processing of installation orders to grounds and maintenance departments
• Processes accounts payable transactions
• Assists with the preparation of obituaries
• Assists Location Management, Sales, Family Service Counselors and payroll as needed
• Acts as backup to Receptionist
• Greets family members and friends
• Communicates client family's needs promptly and accurately to the appropriate staff member
• Conveys a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

Minimum Requirements

Education

• High School or equivalent

Experience

• 1 - 2 years of experience in an office clerical or customer service capacity required
• Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
• MS Office Suite experience preferred
• Basic mathematics skills required
• Good verbal and written communication skills
• Strong organizational skills and detail oriented
• High level of compassion and integrity
• Ability to maintain confidentiality

Compensation

Salary: $18.00/hr.

Benefits

• Part-time associates working an average 20 hours a week may be eligible for 401(k).

Postal Code: 92121

Category (Portal Searching): Administration and Clerical

Job Location: US-CA - San Diego