Field Operations Support Analyst II

Consumers Energy; Clinton Charter Township (MI); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Job summary

Consumers Energy is seeking a detail-oriented Administrative Assistant contractor to support Gas Operations and related Leaders. The role covers onboarding, equipment ordering, procurement, and reporting across multiple gas divisions.

You will handle AP activities, travel coordination, and standard work documentation while collaborating with cross-functional teams. This position requires on-site reporting and flexibility to meet business needs.

Qualifications

• 1–2 years’ work experience as an Administrative Assistant or equivalent (preferred total 3–5 years)
• Advanced administrative experience; prior experience in an administrative capacity
• Exceptional Microsoft Office (Word, Excel, PowerPoint, Outlook) skills are required

Responsibilities

• Onboarding/Offboarding tracking
• ServiceNow Equipment Ordering (e.g., Toughbooks, Wi-Fi pucks)
• ARCOS Updates, Tracking, Overtime and Promotion Call-outs
• CDL New/Hire/Med Card Renewal
• Stocking and ordering forms and office supplies
• Purchase card reconciliation
• Accounts Payable processing including Purchase Requisitions
• MDOT compliance processing (664)
• Mail sorting and distribution
• Create Standard Work documents and Work Instructions
• Create Visual Management reports and some Data Analysis
• May involve lifting 5–35 lbs
• Support travel logistics and scheduling
• Develop and support client relationships
• Interface with diverse teams and adapt to changing processes

Skills

Administrative support

Multi-tasking

Communication

Education

High School diploma

Tools

Microsoft Office

Job description

This is a contract role through Magnit for Consumers Energy. This role is hybrid to Clinton Township, Michigan and requires reporting onsite 3 days a week.

General Overview

Responsible for providing administrative support within Gas Operations and Support Organizations for various Leaders and locations. The field operations support may be working in one or more of these areas: Gas Distribution, Gas Service, Gas T& S, Gas Operations Support (SP&T). The field operations support may also be asked to provide support to the Product Owner, Field Manager and/or engage in special projects.

Responsibilities

• OM&C Onboarding/Offboarding and corresponding tracking
• ServiceNow Equipment Ordering (e.g., Toughbooks, Wi-Fi pucks, etc.)
• ARCOS Updates, Tracking, Overtime and Promotion Call-outs
• CDL New/Hire/Med Card Renewal
• Monitoring and stocking/ordering required forms and office supplies
• Purchase card reconciliation
• Equivalent Straight Time charging, posting and distribution per the Union Working Agreement
• Accounts Payable activities including creation and processing of Purchase Requisitions
• 664 Processing for MDOT compliance
• Mail sorting and distribution
• Process Mapping, Creating Standard Work document, Creating Work Instructions
• Create Visual Management, Reports, and some Data Analysis
• Other similar or related duties
• May require lifting and/or carrying heavy loads (Approx. 5-35lbs)

Must be willing and able to report onsite up to 5 days per week and maintain the ability to work a fluctuating schedule based on business needs.

Must be able to interface and work with teams with diverse disciplines, understand their administrative needs and requirements.

Must be willing and able to rely on Policies, Procedures, Job Aids, and pre-established guidelines to perform the functions of the position.

Experience Required

• 1 to 2 years’ work experience as an Administrative Assistant or the equivalent (Preferred total accumulated work experience 3 to 5 years)
• Advanced administrative experience; prior experience working in an administrative capacity
• Exceptional Microsoft Office (Word, Excel, PowerPoint, Outlook) skills are required
• Ability to manage multiple assignments under tight deadlines
• Strong interpersonal skills with exceptional written and verbal communication skills are required
• Working understanding of corporate policies and procedures and have experience with increasing levels of responsibility
• Experience in process mapping, standard work documentation, and facilitation skills are strongly preferred
• Experienced in providing dependable, organized, and attention to detail on daily tasks and special projects
• Comfortable with working overtime with very little notice
• Ability to efficiently maintain travel logistics and scheduling
• Ability to develop and support client relationships
• Ability to adapt to changing environments, processes, and expectations
• Decision making, problem-solving, and critical thinking are all key components to success in this role

The successful candidate will possess good computer skills, including the aptitude and ability to learn and use one or more versions of specialized software.

We are willing to train the skilled candidate on the job.

Education Required

High School degree or equivalent

This is the pay range that Magnit reasonably expects to pay for this position: $20.00/hour - $23/hour

Benefits

• Medical
• Dental
• Vision
• 401K