Automotive Field Specialist

Midas International; Michigan; On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Base salary of $90,000 – $100,000

401(k) with company match

Comprehensive medical, dental, and vision plans

Paid time off

Vehicle support

Job summary

A leading automotive service company is seeking a Field Operation Specialist. The position involves coaching store teams, onboarding franchisees, and supporting new initiatives with extensive travel required. Ideal candidates should have automotive service experience and strong coaching skills. This role offers a competitive salary and benefits package.

Qualifications

• Minimum of 3 years in an automotive service management or multi-unit operational role.
• Strong understanding of automotive store operations.
• Able to travel extensively (up to 85%) across multiple states.

Responsibilities

• Coach store teams on brand-specific processes and best practices.
• Partner with new franchisees for successful setup.
• Support the rollout of new company initiatives.

Skills

Coaching store teams

Strong presentation skills

Customer service processes

Data analysis

Self-motivated

Tools

Microsoft Office

POS systems

Job description

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Field Operation Specialist

This position requires a highly motivated and flexible individual who thrives in a fast-paced, field-based environment. The successful candidate must be available for extensive travel—up to 85%, including multi-state travel. While this role is primarily focused on Detroit, Indiana; St Louis regions, flexibility is essential, as deployment to other territories may be required based on business needs. Specific duties & responsibilities include:

• In-Store Training: Coach store teams on brand-specific processes and best practices, with a strong focus on delivering best-in-class customer service.
• Franchisee Onboarding: Partner with new franchisees to ensure successful initial setup and seamless implementation of brand procedures and standards.
• Special Events: Support the rollout and training of new company initiatives, coordinate vendor training sessions, and assist with regular franchisee meetings and conferences.
• Analyze and act on operational data from the POS system to identify trends, performance gaps, and improvement opportunities
• Review and interpret Profit & Loss statements to support financial performance and accountability
• Facilitate group training sessions for store-level teams and franchisees
• Develop and deliver engaging presentations using PowerPoint and other tools
• Utilize Microsoft Excel, Outlook, and other Microsoft Office applications to manage schedules, reports, and communication
• Adapt quickly to various POS platforms and internal systems
• Support multiple initiatives and projects simultaneously, maintaining a strong sense of urgency and attention to detail

Job Requirements:

• Minimum of 3 years in an automotive service management or multi-unit operational role (preferred)
• Strong understanding of automotive store operations, customer service processes, and team leadership
• Experience with reading and analyzing POS reports and P&L statements
• Strong presentation and communication skills; comfortable speaking in front of groups
• Technologically fluent, with the ability to learn new systems and software quickly
• Self-motivated and organized; capable of independently managing a dynamic workload with shifting priorities
• Able to travel extensively (up to 85%) across multiple states, including some nights and weekends

We offer a competitive total rewards package designed to support your well-being and future success:

• Base Salary: $90,000 – $100,000 annually +bonus (commensurate with experience)
• Retirement Savings: 401(k) and Roth plans with company match
• Health Coverage: Comprehensive medical, dental, and vision plans
• Disability Coverage: Employer-subsidized
• Life Insurance: Company-paid
• Paid Time Off: Generous vacation and holiday schedule
• Vehicle Support: Car allotment/stipend
• Voluntary Benefits: Customizable options to fit your needs

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

• Industries

  Retail

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

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