Field Operations Supervisor - Technical Services

Liberty Latin America; Puerto Rico; On-site; USD 60,000 - 85,000; Full time

Job summary

Liberty Puerto Rico seeks a Technical Service & Field Operations Supervisor to oversee field teams, minimize outages, and uphold safety standards. The role emphasizes coordinating dispatch, mentoring technicians, and ensuring on-time completion of installation and repair work while maintaining equipment and complying with FCC rules.

The position requires bilingual Spanish/English and a strong background in field telecom operations, electronics, and leadership.

Qualifications

• BS or equivalent experience in computer programming or electronics.

Responsibilities

• Supervise field operations to minimize outages and ensure safety standards.
• Coordinate with dispatch to keep technicians on site according to schedule.
• Lead technicians and mentor staff to maintain service quality and customer satisfaction.
• Monitor system outages and assist with repairs as needed.
• Ensure timely completion of installation and service orders and proper delay notifications.
• Maintain company vehicles and tools in good condition.

Skills

Supervision

Field operations

Bilingual Spanish/English

FCC regulations

Electrical/electronics

Technical leadership

Safety compliance

Education

BS in Computer Programming & Electronics

Tools

OTDR

Fusion splicer

Spectrum analyzer

QAM analyzer

Job description

Liberty Puerto Rico seeks a Technical Service & Field Operations Supervisor to oversee field teams, minimize outages, and uphold safety standards. The role emphasizes coordinating dispatch, mentoring technicians, and ensuring on-time completion of installation and repair work while maintaining equipment and complying with FCC rules.

The position requires bilingual Spanish/English and a strong background in field telecom operations, electronics, and leadership.