Operations Supervisor: Safety, Outages & Grid Reliability

LUMA Energy; Caguas (PR); On-site; USD 70,000 - 100,000; Full time

Job summary

LUMA Energy in Puerto Rico seeks an Operations Supervisor to lead daily field and support teams, assign tasks, monitor performance, and ensure safe, efficient work across our network.

You will coordinate outage responses, drive continuous improvement, train staff, manage budgets, and ensure regulatory compliance while maintaining high service reliability and safety culture.

This role requires strong problem solving, collaboration with unions, and travel up to 40%.

Qualifications

• Bachelor’s degree is required; BS in Engineering preferred.
• 3–5 years in utility/field operations with 2+ years in supervision.
• Experience with OSHA and NESC safety standards.

Responsibilities

• Supervises and coordinates daily operations and workforce activities, assigning tasks and leading meetings.
• Analyzes resource needs, supports planning, and coordinates outage response for crews and tools.
• Trains and develops employees, coaching to close skill gaps and ensure safe performance.
• Reinforces safety compliance and fosters a respectful, safe work environment.
• Evaluates distribution system performance to strengthen resiliency and reliability.
• Tracks expenses and payroll, ensuring budget alignment and financial discipline.
• Resolves employee concerns and conflicts, including unionized settings, professionally.
• Ensures regulatory compliance and aligns with safety and operational standards.
• Participates in restoration drills and storm response to maintain service continuity.
• Executes additional responsibilities to support continuity and responsiveness.

Skills

Safety Leadership & Compliance

Operational & Resource Management

Team Development & Performance

Analytical, Financial & Process

Emergency Response & Coordination

Education

Bachelor’s degree (engineering preferred)

Associate’s/technical degree substitute with experience

Job description

LUMA Energy in Puerto Rico seeks an Operations Supervisor to lead daily field and support teams, assign tasks, monitor performance, and ensure safe, efficient work across our network.

You will coordinate outage responses, drive continuous improvement, train staff, manage budgets, and ensure regulatory compliance while maintaining high service reliability and safety culture.

This role requires strong problem solving, collaboration with unions, and travel up to 40%.