Field Operations Supervisor – Fiber Installations

Ripple Fiber; Itasca (IL); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive health benefits

401(k) with company match

Job summary

Ripple Fiber, located in Itasca, IL, is seeking an Operations Field Supervisor to lead installation teams and ensure high-quality service delivery. This role requires hands-on fieldwork, oversight of daily operations, and direct interaction with technicians to meet productivity targets.

The ideal candidate will have a strong background in FTTH installations, leadership experience, and excellent troubleshooting skills. Ripple Fiber offers competitive pay and comprehensive benefits in a supportive work environment.

Qualifications

• 3+ years of experience in fiber or broadband installation.
• 1+ year in a supervisory role.
• Valid driver's license and clean driving record.

Responsibilities

• Supervise installation technicians and crews.
• Participate in installs and troubleshooting.
• Monitor quality and enforce safety protocols.

Skills

Field operations management

FTTH installation

Troubleshooting & technical skills

Communication skills

Scheduling and dispatch

Conflict resolution

Education

High School diploma or equivalent

Technical or trade schooling

Tools

Field workforce management systems

Job description

Ripple Fiber, located in Itasca, IL, is seeking an Operations Field Supervisor to lead installation teams and ensure high-quality service delivery. This role requires hands-on fieldwork, oversight of daily operations, and direct interaction with technicians to meet productivity targets.

The ideal candidate will have a strong background in FTTH installations, leadership experience, and excellent troubleshooting skills. Ripple Fiber offers competitive pay and comprehensive benefits in a supportive work environment.