Field Operations Specialist (New South Wales)

Halter; United States; Remote; USD 63,000 - 91,000; Full time

Job summary

Halter is seeking a hands-on Field Ops Specialist to join our team on the ground in Australia. You will build and maintain the hardware infrastructure that powers our collars and towers, diagnose field issues, and ensure smooth deployments for producers.

You’ll work closely with Australia-based and Auckland HQ teams, taking ownership and delivering reliable operations from day one, with regular travel and a focus on customer outcomes.

Qualifications

• Hands-on experience with tools, electrical work, construction, networking, or equipment fitting.
• Go-getter attitude with ownership and proactive problem-solving.
• Strong communication to translate field findings to remote teams.
• Good time management to meet schedules without supervision.
• Team player able to collaborate across locations and time zones.
• Comfortable with ambiguity in early-stage market entry.
• Commitment to delivering excellent service and reliable infrastructure.
• Willingness to travel regularly across the region.

Responsibilities

• Infrastructure maintenance: oversee upkeep of on-farm infrastructure.
• Hardware diagnosis: diagnose issues and relay feedback to teams.
• Deployment support: assist on farms with deployments and installations.
• Field insights: feed learnings back to product/engineering teams.
• On-call: participate in global on-call roster for incidents.
• Data analysis: collect and analyze data to optimize processes.
• Maintenance system: help build a maintenance system for the Australian market.
• Collaboration: work across teams to stay aligned and drive outcomes.
• Travel: 3–4 days per week with nights away.
• Whatever else it takes to ensure success in Australia.

Skills

Hands-on

Go-getter

Strong communicator

Time management

Team player

Ambiguity tolerance

Commitment to excellence

Willingness to travel

Job description

About the company

At the company, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using the company to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with the company. It's changing lives and transforming an industry. People join the company to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.

We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund, Bessemer Venture Partners, BOND, DCVC, Blackbird, Promus Ventures, Rocket Lab’s Peter Beck and Icehouse ventures.

About the role

We’re looking for a motivated, hands‑on Field Ops Specialist to join our team as one of our first hardware technicians on the ground in Australia. What is the hardware? The collars and towers that are what makes us the company. This is a rare opportunity to be part of something genuinely new.

You’ll be responsible for building an efficient operational system from the ground up, getting out onto farms, and making sure our hardware infrastructure runs without a hitch. One moment you’re diagnosing a technical issue in the field, the next you’re delivering collars to a new producer. You’ll be the go‑to person on the ground, the kind of person who takes ownership and gets things done.

You’ll work closely with dedicated teams in Australia, and at the company’s Auckland HQ. You’ll play a key role in making sure our pioneering producers in the region get an unmatched experience from day one.

What your day could look like

• Infrastructure maintenance: Oversee the upkeep and repair of the company’s on‑farm infrastructure to keep operations running smoothly.


• Hardware diagnosis: Diagnose issues with our hardware and feed that information back to the right team quickly.


• Deployment support: Get out onto farms to help deploy the company. Troubleshoot issues, support installations, and make sure things go well.


• Field insights: Feed your learnings back clearly to our product and engineering teams, so we’re always building what matters most for Australian cattle producers.


• On‑call: Be part of our global on‑call roster to support tower‑related incidents and proactively find solutions in a timely manner.


• Data analysis: Collect, interpret, and analyse data from our hardware to optimise processes and improve operational efficiency. Spot issues before they become problems.


• Maintenance system: Help build and manage a maintenance system tailored to the Australian market.


• Collaboration: Work closely across the company’s teams to stay aligned and drive strong customer outcomes.


• Travel: With producers spread across Australia, you’ll be on the road regularly. Expect 3 to 4 days a week and some nights away from home.


• Whatever else it takes: You’ll do what needs doing to make the company continue to succeed in Australia.

Who are we looking for

• Hands‑on experience: Practical experience with tools, electrical work, construction, networking, or equipment fitting is a must.


• Go‑getter attitude: You’re proactive, you take ownership, and you’re not afraid to figure things out on the go.


• Strong communicator: You can translate what you’re seeing in the field into clear, actionable feedback for a remote product and engineering team.


• Time management: You manage your own time well and get tasks done on schedule without someone looking over your shoulder.


• Team player: You work well with people across different locations and time zones.


• Comfortable with ambiguity: This is early‑stage market entry. Things will be imperfect. You’ll thrive on that rather than be frustrated by it.


• Commitment to excellence: You take pride in delivering the best possible service and making sure the company’s infrastructure is always at its best.


• Willingness to travel: You’re up for regular and sometimes spontaneous travel across the region.

Join our team

the company is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives.

Why our team loves working at the company

Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. This isn't easy, and we love that it's hard. Working at the company will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: \"Joining the company is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!\"