Field Specialist (Tasman)

Halter; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

Halter is seeking a Field Specialist to support maintenance and performance of on-farm hardware infrastructure in New Zealand. The role requires hands-on technical ability, a proactive approach, and the ability to travel within the South Island and across NZ.

You will work with multiple teams to ensure reliable systems and deliver exceptional service to customers. As the on-site expert, you will troubleshoot issues, upgrade infrastructure, and support deployments while maintaining close feedback

Qualifications

• Hands-on experience with tools, electrical work, construction, networking, or equipment fitting.
• Self-starter with proactive field approach.
• Willingness to travel within NZ and nationally.

Responsibilities

• Infrastructure Maintenance: oversee upkeep and repair to ensure smooth operations.
• Hardware Diagnosis: identify issues and feed findings to relevant teams.
• Deployment Support: assist on-site during farm deployments and installations.
• On-call: participate in global on-call roster for tower-related incidents.
• Collaboration: work with hardware, product and customer success teams for alignment.
• Data Analysis: collect and interpret hardware data to improve efficiency and resolve issues.

Skills

Tools experience

Electrical work

Construction

Networking

Equipment fitting

Job description

About the company

At the company, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using the company to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with the company. It's changing lives and transforming an industry. People join the company to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.

We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund, Bessemer Venture Partners, BOND, DCVC, Blackbird, Promus Ventures, Rocket Lab’s Peter Beck and Icehouse ventures.

To find out more, visit our LinkedIn & Instagram.

About the Role

We are seeking a motivated and high-performing Field Specialist to join our team in New Zealand, supporting the maintenance and performance of the company’s on-farm hardware infrastructure. In this role, you will be responsible for ensuring our systems are operating efficiently, resolving technical issues quickly, and helping to refine and improve the reliability of our hardware across our customer network.

Note this role is Tasman/Marlborough based with regular NZ travel.

This is a hands-on position that requires strong technical ability, problem-solving skills, and a proactive approach to field operations. You may find yourself maintaining and upgrading infrastructure one day and deploying new equipment on-farm the next. You’ll be the go-to person for ensuring everything runs smoothly, delivering exceptional service and support to our customers. As a Field Specialist, you’ll work closely with our hardware, product, and customer success teams, ensuring effective collaboration and a strong feedback loop between the field and our Auckland HQ.This role offers the opportunity to make a real impact in transforming New Zealand’s dairy and livestock industry through world-class agri-tech innovation.

What your day could look like

• Infrastructure Maintenance: Oversee the upkeep and repair of the company’s infrastructure to ensure seamless operations.
• Hardware Diagnosis: Diagnose any issues with our hardware and feed this information back to the relevant team.
• Versatility: Ability to transition smoothly between tasks, from repairing and upgrading infrastructure to delivering towers and collars as needed.
• Deployment Support: Provide critical on-site support during farm deployments if needed, troubleshooting issues, and ensuring successful installations.
• On-call: Be part of the global on-call roster to support tower-related incidents and proactively find solutions in a timely manner.
• Collaboration: Work closely across all of the the company teams to ensure alignment and successful customer outcomes.
• Problem-Solving: Address and resolve technical challenges promptly and effectively, ensuring minimal disruption to farm operations.
• Adaptability: Be prepared to manage a variety of tasks, often simultaneously, to meet the dynamic needs of the role.
• Data Analysis: Ability to collect, interpret, and analyse data from our hardware, optimise processes, and inform decision-making. You'll ensure that actionable insights are extracted to improve operational efficiency and resolve issues proactively. Development and management of a maintenance system for our NZ market.
• Travel: travel within the South Island region + some NZ wide travel will be required.

Who are we looking for

• Practical, hands-on experience with tools, electrical work, construction, networking, or equipment fitting is a must!
• Go-Getter Attitude: A proactive approach, with a willingness to tackle challenges head-on and figure things out on the go.
• Handiness: Practical skills and resourcefulness, with the ability to handle a wide range of tasks even without specific technical training.
• Time management skills: Ability to manage your own time so that tasks are completed on schedule.
• Team-Oriented Approach: Strong collaboration skills, with the ability to work effectively with colleagues across different locations.
• Commitment to Excellence: A dedication to providing the highest quality service, ensuring that the company’s infrastructure is always operating at its best.
• Willingness to travel: Spontaneous & planned travel will be included in this role. You might be 3 or 4 days on the road per week. You may also be 3 nights away from home per week.

Bonus Qualifications (These are not mandatory for you to apply)

Agriculture Experience (Preferred): While not mandatory, experience in the agriculture sector would be highly beneficial.

Join our teamthe company is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement.

Why our team loves working at the company

Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.

Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.

You’ll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.

This isn't easy, and we love that it's hard. Working at the company will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining the company is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"