Field Operations Specialist - Hands-On and Travel-Ready

Midas - Touch of Gold; Crawfordsville (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Dental insurance

401(k)

401(k) matching

Employee discounts

Opportunity for advancement

Training & development

Competitive salary

Job summary

Touch of Gold, a Midas franchise operation, seeks a Field Operations Representative to work hands-on with our store teams. You’ll travel daily across the district to reconcile cash, manage repair orders, and ensure brand standards, acting as emergency backup manager when needed.

You’ll work in automotive service and multi-unit retail settings, using strong numerical skills and practical problem solving to keep stores running smoothly.

Qualifications

• Experience in automotive service, tire/auto retail, or multi-unit field operations.
• Comfortable with hands-on shop and counter work.
• Strong numerical skills for cash handling and reconciliation.
• Reliable transportation and willingness to travel daily, up to 2 hours one way.
• Valid driver's license.

Responsibilities

• Audit and reconcile cash, deposits, and drawer counts.
• Track repair orders and vehicles that don’t match; help close them out.
• Keep cores, returns, and parts inventory clean and accounted for.
• Monitor catalytic converter control and chase down missing items.
• Check uniform, brand, and store-condition standards and fix onsite when possible.
• Review vendor spend and inventory counts for accuracy.
• Step in as acting store manager when needed to keep a location running.

Skills

Automotive service experience

Multi-unit field operations

Hands-on shop work

Cash handling & reconciliation

Valid driver’s license

Reliable transportation

Willingness to travel daily

Job description

Touch of Gold, a Midas franchise operation, seeks a Field Operations Representative to work hands-on with our store teams. You’ll travel daily across the district to reconcile cash, manage repair orders, and ensure brand standards, acting as emergency backup manager when needed.

You’ll work in automotive service and multi-unit retail settings, using strong numerical skills and practical problem solving to keep stores running smoothly.