Field Operations Representative

Midas International, LLC; Merrillville (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Job summary

Touch of Gold, a Midas franchise operation, is hiring a Field Operations Representative to work hands-on with our store teams — not just report on them.

You will travel daily to stores across the district to reconcile cash, work repair orders, and fix operational issues onsite, up to 2 hours one way. You may serve as emergency backup manager when managers are unavailable.

Qualifications

• Experience in automotive service, tire/auto retail, or multi-unit field operations.
• Comfortable with hands-on shop and counter work, not just clipboard audits.
• Sharp with numbers—cash handling, reconciliation, spotting discrepancies.
• Reliable personal transportation and willingness to travel daily, including trips up to 2 hours one way.
• Flexible availability to cover a store on short notice.

Responsibilities

• Audit and reconcile cash, deposits, and drawer counts.
• Track down repair orders and vehicles that don't match up, and help close them out.
• Keep cores, returns, and parts inventory clean and accounted for.
• Monitor catalytic converter control and chase down anything missing.
• Check uniform, brand, and store-condition standards — and fix what you can onsite.
• Review vendor spend and inventory counts for accuracy.
• Step in as acting store manager when needed to keep a location running.

Skills

Automotive service experience

Tire/auto retail familiarity

Multi-unit field operations

Strong numerical skills

Valid driver’s license

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts

Field Operations Representative — Touch of Gold (Midas)

Touch of Gold, a Midas franchise operation, is hiring a Field Operations Representative to work hands-on with our store teams — not just report on them.

You'll travel daily to stores across the district (trips up to 2 hours one way) to reconcile cash, work repair orders, straighten out cores and returns, correct brand and store-condition issues, and handle maintenance items — fixing what you can while you're there instead of just writing it down. You'll also serve as our emergency backup manager, stepping in to run a store on short notice if a Store Manager or Assistant Manager calls out sick or is on vacation.

What you'll do:

• Audit and reconcile cash, deposits, and drawer counts
• Track down repair orders and vehicles that don't match up, and help close them out
• Keep cores, returns, and parts inventory clean and accounted for
• Monitor catalytic converter control and chase down anything missing
• Check uniform, brand, and store-condition standards — and fix what you can onsite
• Review vendor spend and inventory counts for accuracy
• Step in as acting store manager when needed to keep a location running

What we're looking for:

• Experience in automotive service, tire/auto retail, or multi-unit field operations
• Comfortable with hands-on shop and counter work, not just clipboard audits
• Sharp with numbers — cash handling, reconciliation, spotting discrepancies
• Reliable personal transportation and willingness to travel daily, including trips up to 2 hours one way
• Valid driver's license
• Flexible availability to cover a store on short notice

If you like solving problems on the spot instead of just flagging them for someone else, we want to hear from you.