Field Operations - Scheduling Support Student Worker (NFWS)

Grand Canyon University Inc.; Phoenix (AZ); Híbrido; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

Grand Canyon University is seeking a Field Operations Scheduling Support Student Worker to assist counselors with appointment scheduling and campus operations at the Phoenix campus. The role requires reliable, detail-oriented teamwork and strong customer service.

You will use university tools like Bookings, Outlook, SharePoint, and CRM to manage tasks, reports, and communication. Shifts cover 3 of 5 weekdays, with up to 40 hours during breaks and summer.

Formación

• Must provide excellent customer service and maintain confidentiality.
• Strong organizational skills and attention to detail.
• Flexible, reliable, and able to work 3 of 5 weekdays, up to 40 hours during breaks/summer.

Responsabilidades

• Support counselors with appointment scheduling and operational tasks.
• Proficiently use university systems for multi-tasking and reporting.
• Coordinate with campus departments to ensure timely service and communication.
• Assist with Excel documents and reports.

Conocimientos

Customer service

Organizational skills

Punctuality

Teamwork

Educación

Enrolled in Bachelor or Master program

Herramientas

Bookings

Outlook

OneNote

SharePoint

CRM

Phone system

Descripción del empleo

## Field Operations - Scheduling Support Student Worker (NFWS)Apply: AZ Phoenix: Part time: Posted Yesterday: R000068613## **Purpose within the Organization:*** Student Worker will work supporting counselors and assisting with appointment scheduling as well as provide operational support to GCU’s non-traditional campus.**Responsibilities Related to Purpose:*** Proficiently use University systems to execute multiple tasks and reporting* Ability to work in a fast-paced, changing environment.* Organize time effectively so all prioritized work is completed in a timely manner and desired tasks are achieved to ensure service quality.* Work well in a team environment and communicating with other campus departments and leadership.* Assist with Excel documents and reports**Equipment Used and Responsibility:**This position focuses appointment setting and uses the following programs:* Bookings* Phone* Outlook* OneNote* SharePoint* CRM* Other programs as needed**Qualifications:*** Willingness to provide excellent customer service.* Strong organizational skills and attention to detail.* Dependable and punctual.* Ability to maintain confidentiality.* Willingness to work, learn, and be flexible.* Must be available to work shifts on 3 of 5 weekdays each week.* Must be able to work close to maximum hours each week (20 during school times, up to 40 during breaks, including Summer).**Experience/Education:**Grand Canyon Education is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:* Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.* Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.* Maintain good financial and academic (SAP) standing with the University.You may be subject to termination if you fall below the minimum requirements.Pay Rate: Minimum Wage Anticipated End Date: June 30, 2027