Field Operations & Onboarding Specialist

Aerotek; Virginia Beach (VA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

401k plan

Paid time off

Paid holidays

Parental leave

Employee discounts

Job summary

Aerotek is seeking a Field Operations Associate in Virginia Beach to support onboarding processes for contractors. You will handle pre-employment requirements, drug tests, and background checks while maintaining accurate records and ensuring compliance.

A strong focus on customer service will be essential as you interact with candidates and internal teams. The role includes managing office supplies, mailings, and an organized office environment, along with providing top-tier service to clients

Qualifications

• Bachelor’s Degree preferred.
• Customer or sales-focused experience.
• Experience in a team-oriented environment.

Responsibilities

• Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.
• Manage client requirements for the onboarding packet (e.g., authorization forms, drug tests, background checks etc.) and update the Candidate Tracker with contractor data until candidate is cleared to start.
• Enter and manage background, drug testing and medical screening process for contractors.
• Manage contractor compliance with key E-Verify requirements (e.g., expired documents, expired compliance).
• Provide outstanding front office customer service (telephone and reception area)
• Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory.
• Provide world class customer service in every interaction to ensure a quality candidate experience.

Skills

Customer service

Team collaboration

Communication

Education

Bachelor's degree

Job description

Aerotek is seeking a Field Operations Associate in Virginia Beach to support onboarding processes for contractors. You will handle pre-employment requirements, drug tests, and background checks while maintaining accurate records and ensuring compliance.

A strong focus on customer service will be essential as you interact with candidates and internal teams. The role includes managing office supplies, mailings, and an organized office environment, along with providing top-tier service to clients