Field Operations Manager – Production & Team Leadership

East Coast Facilities, Inc.; South Windsor (CT); On-site; USD 70,000 - 100,000; Full time

Job summary

East Coast Facilities, Inc. is seeking a Production Manager who may oversee 3-5 Crew Leaders and their crews, with a Senior PM potentially supervising additional crews and Field Supervisors as needed. The PM reports to the Operations Manager or Director of Operations.

The role centers on planning, scheduling, dispatching, in-field training, supervision, quality control, productivity, and direct cost management of field workers, fleet, and resources, including project-based or recurring work.

Responsibilities

• Plans with Operations Manager to schedule production on the team calendar.
• Sources, picks up and delivers materials to the Service Center or job sites.
• Purchases supplies and materials according to purchasing guidelines using a company purchasing card or the purchasing requisition system.
• Prints and delivers work tickets to assigned Crew Leaders.
• Closes production tickets in Omnia-SDS and reviews job costing reports.
• Is present for Egress and assists with the execution of The ECF Egress Standard.
• Dispatches assigned crews and works with other PMs or the Operations Manager for equipment or personnel shortfalls.
• Supervises crews in the field and drives production and job hour and material budgets.
• Maintains all safety, production, and quality guidelines in the field.
• Ensures that fleet is maintained, properly and safely operated, and essential repairs are reported and scheduled timely.
• Ensures assigned fleet, personnel uniforms & grooming, facility cleanliness, and job sites meet our corporate standards of professional image.
• Completes all essential paperwork or reports for management.
• Communicates with clients when appropriate providing updates of production efforts and field requests to Operations Manager for handling.
• Performs quality control audits and produces project opportunities for customers.
• Assists with estimating and takeoffs for various proposals as requested by leadership.
• Prepares estimates and proposals as requested by leadership.
• Presents proposals to customers as requested by leadership.
• Attends various client meetings with Account Executives or Leadership if required.
• Conducts interviews, screens, and hires field workers as directed by leadership.
• Assists with employee orientation.
• Trains Crew Leaders and Crew Members in the field in areas of technical training, safety training, and soft-skills training.
• Follows and administers disciplinary protocols applicable to subordinates.
• Attends and supports specialized training courses for field personnel.
• Helps our employees to build their careers.
• Proficiency in English is required.

Job description

East Coast Facilities, Inc. is seeking a Production Manager who may oversee 3-5 Crew Leaders and their crews, with a Senior PM potentially supervising additional crews and Field Supervisors as needed. The PM reports to the Operations Manager or Director of Operations.

The role centers on planning, scheduling, dispatching, in-field training, supervision, quality control, productivity, and direct cost management of field workers, fleet, and resources, including project-based or recurring work.