Field Operations Leader - Restoration & Mitigation

Dry Force Corp.; Lewis Center (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Bi-Weekly pay

Medical insurance options

401(k) with company match

Paid time off

Job summary

Power Dry in Columbus, OH seeks an Operations Field Manager to supervise a team of technicians responding to water and mold damage. You will guide operations, ensure safety and quality standards, and maintain strong customer relations.

The role requires hands-on leadership, knowledge of construction practices, and the ability to read plans, manage costs, and optimize workflows. You will hire, train, and mentor staff while coordinating with other departments.

Qualifications

• Bachelor's degree or equivalent work experience required.
• 2–5 years of management experience in construction, restoration, or a related industry
• Previous mitigation and restoration industry experience preferred
• Hands-on construction experience strongly preferred
• Strong understanding of financial reporting, job costing, and resource management
• Demonstrated leadership experience with the ability to motivate and develop teams
• Excellent communication, problem-solving, and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Working knowledge of OSHA regulations and jobsite safety practices
• Ability to read and interpret construction plans and project documentation
• Bilingual (English/Spanish) is a plus

Responsibilities

• Lead, coach, and develop the mitigation team to achieve operational excellence and exceptional customer satisfaction
• Oversee mitigation projects from start to finish, ensuring quality workmanship and on-time completion
• Conduct on-site inspections and provide hands-on leadership when needed
• Direct crews in the field and ensure proper construction and mitigation methods are followed
• Develop and improve operational workflows to maximize efficiency and productivity
• Monitor project progress, resolve issues quickly, and ensure customer expectations are exceeded
• Manage customer complaints and service issues through resolution, working directly with customers to address concerns and ensure a positive overall experience.
• Hire, onboard, train, and mentor new team members
• Conduct ongoing performance evaluations and provide coaching for continuous improvement
• Collaborate with other department leaders to coordinate staffing, equipment, and project resources
• Oversee inventory management and ensure equipment is properly maintained and available
• Review construction plans, scopes of work, and project documentation
• Ensure compliance with OSHA regulations, company safety standards, and industry best practices
• Provide operational support during emergency situations, including after-hours response when needed
• Monitor job costing, resource allocation, and operational performance

Skills

Team leadership

Operations management

Construction safety

Customer relations

Budgeting / job costing

Education

Bachelor's degree or equivalent

Job description

Power Dry in Columbus, OH seeks an Operations Field Manager to supervise a team of technicians responding to water and mold damage. You will guide operations, ensure safety and quality standards, and maintain strong customer relations.

The role requires hands-on leadership, knowledge of construction practices, and the ability to read plans, manage costs, and optimize workflows. You will hire, train, and mentor staff while coordinating with other departments.