Field Operations Manager – Restoration & Mitigation

HighGround; Powell (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Bi-Weekly pay

Medical plans with select $0 employee-

Dental insurance

401(k) with company match

Paid time off

Paid holidays

Job summary

Power Dry is seeking an Operations Field Manager in Columbus, OH to supervise a mitigation team handling water/mold-related property damage. You’ll manage projects end-to-end, ensure safety standards, and maintain client satisfaction with strong leadership and construction knowledge.

The role requires 2–5 years of management in restoration or construction, hands-on experience, and strong cost-management abilities.

Qualifications

• Bachelor's degree or equivalent work experience.
• 2–5 years of management experience in construction, restoration, or a related industry.
• Mitigation/restoration industry experience preferred.
• Hands-on construction experience strongly preferred.
• Strong understanding of financial reporting, job costing, and resource management.
• Demonstrated leadership experience with the ability to motivate and develop teams.
• Excellent communication, problem-solving, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• OSHA regulations and jobsite safety practices knowledge.

Responsibilities

• Lead, coach, and develop the mitigation team to achieve operational excellence and exceptional customer satisfaction.
• Oversee mitigation projects from start to finish, ensuring quality workmanship and on-time completion.
• Conduct on-site inspections and provide hands-on leadership when needed.
• Direct crews in the field and ensure proper construction and mitigation methods are followed.
• Develop and improve operational workflows to maximize efficiency and productivity.
• Monitor project progress, resolve issues quickly, and ensure customer expectations are exceeded.
• Manage customer complaints and service issues through resolution, working directly with customers to address concerns and ensure a positive overall experience.
• Hire, onboard, train, and mentor new team members.
• Conduct ongoing performance evaluations and provide coaching for continuous improvement.
• Collaborate with other department leaders to coordinate staffing, equipment, and project resources.
• Oversee inventory management and ensure equipment is properly maintained and available.
• Review construction plans, scopes of work, and project documentation.
• Ensure compliance with OSHA regulations, company safety standards, and industry best practices.
• Provide operational support during emergency situations, including after-hours response when needed.
• Monitor job costing, resource allocation, and operational performance.

Skills

Leadership

Project management

Communication

Safety compliance

Problem solving

Customer service

Bilingual (English/Spanish)

Education

Bachelor's degree or equivalent work experience

Job description

Power Dry is seeking an Operations Field Manager in Columbus, OH to supervise a mitigation team handling water/mold-related property damage. You’ll manage projects end-to-end, ensure safety standards, and maintain client satisfaction with strong leadership and construction knowledge.

The role requires 2–5 years of management in restoration or construction, hands-on experience, and strong cost-management abilities.