Field Operations Leader – AV Install & Service

Mood-Media; Fort Mill (SC); In loco; USD 80.000 - 110.000; Tempo pieno

Descrizione del lavoro

Mood Media is seeking a Field Operations Manager in Fort Mill, SC to oversee field installation and service activities. You will direct technicians and subcontractors, drive efficient resource use, and coordinate with project teams to meet schedules and budgets.

Responsibilities include payroll oversight, training, safety, and maintaining quality control across the field operations. Strong leadership and AV installation experience are essential.

Competenze

• Assoc. degree or equivalent experience in field.
• 5+ years of low voltage audio-visual installation and service experience.
• With a degree, 3+ years of experience required.

Mansioni

• Ensure operational excellence of field service delivery within a territory.
• Drive profitability by optimizing internal and subcontractor resources.
• Collaborate with Project Managers and ASG to align sales forecasts with project schedules and resource plans.
• Manage all aspects of field technicians’ performance including training, productivity, efficiency, quality, safety, coaching and payroll.
• Hire and develop a best-in-class field workforce.
• Manage subcontractors’ performance through recruiting, screening, vetting, negotiating rates and quality control.
• Oversee technician inventory levels and maintenance in kiosks and on vehicles.
• Ensure compliance with local licensing, permits and market-specific agreements.
• Prepare and provide timesheets, reports, and data analyses using Excel, Oracle and other tools.

Conoscenze

Low voltage AV installation

Formazione

Associate degree or technical school

Descrizione del lavoro

Mood Media is seeking a Field Operations Manager in Fort Mill, SC to oversee field installation and service activities. You will direct technicians and subcontractors, drive efficient resource use, and coordinate with project teams to meet schedules and budgets.

Responsibilities include payroll oversight, training, safety, and maintaining quality control across the field operations. Strong leadership and AV installation experience are essential.