Field Operations Lead, Veterinary Clinics

Tractor Supply; Westfield (MA); On-site; USD 69,000 - 78,000; Full time

Job summary

VIP Petcare in Westfield, MA is seeking an Assistant Field Operations Manager to oversee field office operations and clinic performance. You will lead teams, manage facilities, inventory, and vendor relations while driving service excellence for pet owners.

The role demands experience in operations management, HR basics, and hands-on handling of animals. A high school diploma is required, with a preferred business/management degree. Travel to sites and clinics is expected as part of duties.

Qualifications

• Experience and comfort with pets of all sizes and temperaments, including handling and lifting animals.
• Knowledge of HR principles, basic accounting/math principles and operations management is required.

Responsibilities

• Manage field office operations, facilities, and inventory.
• Assist with recruiting, hiring, training staff at the location.
• Build relationships with host location staff and outreach groups.
• Coordinate with Field Operations Manager to ensure consistent service delivery.
• Travel to clinics and headquarters as needed to drive the business.

Skills

Pets handling

HR principles

Accounting basics

Operations management

Education

High School Diploma

Business/Management degree (preferred)

Tools

Microsoft Office

HR software

Scheduling database

Job description

VIP Petcare in Westfield, MA is seeking an Assistant Field Operations Manager to oversee field office operations and clinic performance. You will lead teams, manage facilities, inventory, and vendor relations while driving service excellence for pet owners.

The role demands experience in operations management, HR basics, and hands-on handling of animals. A high school diploma is required, with a preferred business/management degree. Travel to sites and clinics is expected as part of duties.